Friends and Family Visits
Visitation is available on:
Monday – Friday
8 a.m. – 11:30 a.m., 2 p.m. - 5 p.m., and 6:30 p.m. - 8 p.m.
Prior scheduling is not necessary.
All visitors to the Douglas County Jail must be 18 years of age or older (or be accompanied by a legal guardian).
All visitors must be sober while visiting.
Smoking, vaping, drinking alcohol, or using any illicit drugs during any visit is prohibited.
All visitors will be subject to a check for any outstanding warrants, restraining orders, or court orders, before visiting.
All visitors must also present a valid state ID, Tribal ID, or passport with a photo for identification.
Nudity, gang activity, and inappropriate or illegal activities are not allowed.
Photographing and/or video recording by any visitor is prohibited.
Attorney Visits and Legal Calls
Legal visitation may be conducted virtually. Exceptions can be made by Jail Administration for in-person legal visits. Attorneys can make requests to the jail and will be granted visits based on availability. Phone conferences with professional services can be set up in the same manner.
Legal representatives are authorized to visit their clients
7 days a week
8:30 a.m. – 11:30 a.m. and 1 p.m. – 4 p.m.
Legal calls can be scheduled by contacting the main office at (715) 395-1375 or by email at
[email protected].
You can visit and message your client remotely through NCIC. Please visit https://videovisit.ncic.com/login to set up a privileged account or call their customer service at 1-800-943-2189.
A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.
Electronic Exchange of Legal Documentation
When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative.
Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens
Legal representatives can send legal correspondence to
[email protected] or via fax at (715) 395-7384. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the:
Alien full name
A-Number
Sender’s return fax number
Total number of pages sent
Notate the correspondence is “Legal Mail”
The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m., excluding holidays.
Consular Visits
Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (612) 409-7799.
Clergy Visits
Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office.
Visiting Restrictions
All family or other social visits are non-contact.
No firearms or weapons of any kind are permitted in the facility.
If visitors are or appear to be intoxicated, visitation will not be allowed.
All visitors are subject to search while in the facility.
Visitors are not allowed to pass or attempt to pass any items to detainees.
Visitors are not allowed to carry any items into the visitation area.
Search Procedures (prior to or during all visitations)
All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.