Centros de detención de ICE en Texas

If you need information about a detainee that is housed at this facility, you may call (325) 823-8031 between the hours of 8 a.m. to 5 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (325) 823-8031 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has ICE tablets. You access information on how to send a non-confidential message at: Help Center - GettingOut.

Friends and Family Visits FEMALES: Sunday, Monday and Tuesday Lows: 8 a.m. – 2 p.m. | Quarantine Lows: 2 p.m. – 3 p.m. Highs: 3 p.m. – 5 p.m. | Quarantine Highs: 5 p.m. – 6 p.m. MALES: Wednesday, Thursday, Friday and Saturday RHU: 8 a.m. – 9 a.m. Highs: 9 a.m. – 1 p.m. | Quarantine Highs: 1 p.m. – 2 p.m. Lows: 2 p.m. – 5 p.m. | Quarantine Lows: 5 p.m. – 6 p.m. Visitation only for one (1) hour, unless additional time is pre-approved by the Warden using the Detainee Request Form on the tablets. Facility Operational Status: GREEN - 2 adults and 2 children may visit. RED - All visitors are required to wear a well-fitting mask. Attorney Visits Legal representatives (attorneys and/or paralegals) of detainees are authorized to visit their clients: 24 hours a day, 7 days a week, including holidays Legal visitation can now be scheduled in advance through ERO eFile on a first come basis. Appointments are scheduled in increments of 30-minutes. Back-to-back appointments are permitted, but may not exceed 60 minutes. Walk-in visits are still permitted, however scheduled legal visits will be prioritized. If you would like to schedule a visit in off-hours, contact the facility’s Classification Department for assistance scheduling attorney visits. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Virtual Attorney Visitation | Legal Phone Calls Legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile. All requests must include the representative’s cell phone number or email in the Virtual Meeting Information section. All video visits will use the Socrates platform. If only a legal call is requested, please notate accordingly and provide the phone number the facility should call. The facility does not support Teams, Webex, Zoom, or other platforms. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the flyer for details. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the legal assistant should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification. If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come first serve basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Virtual legal visits are scheduled from Monday to Friday from 8 a.m. to 4 p.m. and on weekends and holidays from 8 a.m. to 12 p.m. in increments of 30 minutes. Legal representatives may schedule two back-to-back appointments for a full 60 minutes. Legal representatives are not limited on the number of virtual legal visits appointments they can request, but no legal representative is permitted more than one 60-minute meeting with a client in a single day. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits will apply to virtual legal visits and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. The facility utilizes Socrates 360 to facilitate virtual legal visits and the electronic exchange of legal documents (including the capability to sign documents). Please refer to the Socrates 360 user guide for legal representatives for more information on the processes for conducting virtual legal visits and exchanging legal documents electronically. If there is no available time slot or if you have an exigent circumstance, you may contact Bluebonnet at [email protected] or (325) 823-8031 (ask for the Classification Office). Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Detention and Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, items screened through the X-ray machine, an inspection of their belongings, and pass through the metal detector. Individuals refusing to cooperate with a reasonable search will not be admitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted.

Letters sent to detainees must include the last four digits of the detainee’s A-Number (Alien Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the ICE Supervisory Detention and Deportation Officer at the facility at: Bluebonnet Detention Center P.O. Box 592 Anson, TX 79501 Telephone: 1 (325) 823-8031 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not already have baggage, one 40 lb bag can be sent/delivered to him/her after receiving approval from Supervisory Detention and Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (361) 325-3340 between the hours of 8 a.m. - 5 p.m. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (361) 325-3340 ext.130 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Please call (361) 325-3340 to schedule visits with a detainee. ICE visitation is on Sunday and Monday between the hours of 8 a.m. - 4:30 p.m. Unaccompanied visitors must be at least 18 years of age. Persons under 18 must be accompanied by a parent or guardian. Proof of the parent/guardian relationship will be required (proof may be a birth certificate or court ordered guardianship). Visitors will have a government issued photo identification with them. Each detainee will receive two (2) one-hour blocks of visitation time per week. Each visit, regardless of duration, will count as one (1) hour. Attorney Visits Legal representatives are authorized to visit their clients during the following hours: 8 a.m. – 8 p.m. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Legal Calls or Video Teleconferencing Legal representatives may request confidential legal phone calls with their clients or prospective clients by phone at (361) 325-3340. All appointments for phone calls should be made 24 hours prior to the desired appointment time. The same guidelines for in-person attorney/client visits will apply to legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with aliens at the facility. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (361) 325-3340. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

The jail will not accept certain items through the mail. Restricted items include packages, obscene or pornographic materials, personal checks, cashier’s check, postage stamps or stamped envelopes, any type of food, or periodicals not directly sent from the publisher. Mail should be addressed in the following manner: Detainee Name (A#) Address City, State Zip All legal mail must be clearly identifiable as legal mail on the outside of the envelope. Letters sent to detainees must include the last four digits of the detainee’s A-number, plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money is not to be given directly to the detainee. Money can be placed on the detainee's account by via website at accesscorrections.com, or via United States Postal Service, 901 County Road 201, Falfurrias, Texas, 78355 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be necessary for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, please contact the facility property officer at (361) 325-3340. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money is not to be given directly to the detainee. Money can be placed on the detainee's account by via website at accesscorrections.com, or via United States Postal Service, 901 County Road 201, Falfurrias, Texas, 78355 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (361) 767-3400 between the hours of 8 a.m. and 5 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (361) 767-3400 ext. 248 for the Chaplain and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. If it is after regular business hours or the weekend, ask for the shift supervisor and the detainee will be given your message. This facility has tablets, however all contact using the tablets will be initiated by the detainee.

Friends and Family Visits Saturday, Sunday and Holidays: 3 p.m. - 5 p.m. The minimum duration of a visit is 60 minutes. If a visitor or detainee leaves the visiting room without permission at any time, the visit will be terminated. Detainee visitation is scheduled for Saturday and Sunday as well as the following federal holidays: New Years Day Martin Luther King, Jr. Day President’s Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day Detainees will be permitted one visit per week. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: 8 a.m. - 5 p.m. Contact the facility at (361) 767-3400 if extended hours are needed A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Video Teleconferencing Legal representatives may request video teleconference (VTC) meetings via Zoom or confidential legal phone calls with their clients or prospective clients by email at [email protected]. A Coastal Bend staff member will email back with a confirmed date and time. Please see the flyer for details. The email should include: Legal representative’s full name Legal representative’s contact information, including phone number(s), and email address Detained Alien’s name Detained Alien’s alien number A few proposed times/dates for the requested VTC session A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status. A scan of the attorney’s DHS Form G-28 (unless this is a pre-representational) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification. Legal representatives may also schedule VTC meetings or calls by dialing (361) 767-3400. All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled 8 a.m. to 5 p.m. Monday through Friday and are in 30 to 60-minute increments. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day. The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. Faxing Legal Documents When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of communication between the legal representative and their detained alien client. The following fax number may be used to receive and transmit legal paperwork: (361) 767-1567. Legal representatives transmitting documents must include a cover sheet containing the detainee's name, A#, and total number of pages being sent. Incoming faxes will be placed in an envelope with the detainee's name and A# written on the outside. An ICE designee at the facility will hand deliver the faxed documents to the detainee. Consistent with PBNDS 2011 Section 5.1 and 5.7, facility staff will inspect the incoming documents for contraband in the presence of the detainee; the documents will not be read. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (361) 767-3400 ext. 278 or (361) 879-4401. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Handbags, cellphones, tablets, Apple watches Computers, tobacco products are prohibited. Visitors should be dressed appropriately – males and females must be in a pants and a shirt. Only closed toe shoes shall be worn. Toes must be covered at all times. All visitors must present valid identification Passport, Drivers License or state ID card. All Identification must be current and not expired. Ill fitting (tight) or torn clothing is not permitted (dresses, spandex, capris, tank tops) No outside food or drinks Foul language or inappropriate conduct can lead to termination of visit. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees: Please contact the deportation Officer at the Corpus Christi Sub Office at (361) 879-4401 for approval and the Property Officer at Coastal Bend Detention Center at 361-767-3400 ext. 326. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (956) 615-9720 between the hours of 8 a.m. – 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (956) 727-4118 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has tablets. You can access information on how to send a non-confidential message at: https://www.talton.com/.

Friends and Family Visits Friday 1 p.m. to 3 p.m. – will be exclusively for Low and Medium Low Female detainees only Saturday 9 a.m. to 11 a.m. – will be exclusively for Low and Medium Low Female detainees only 1 p.m. to 3 p.m. – will be exclusively for High and Medium High Female detainees only Sunday 9 a.m. to 11 a.m. – will be exclusively for Low and Medium Low Female detainees only 1 p.m. to 3 p.m. – will be exclusively for High and Medium High Female detainees only Monday 1 p.m. to 3 p.m. – will be exclusively for High and Medium High Female detainees only Holidays 9 a.m. to 11 a.m. – will be exclusively for Low and Medium Low Female detainees only 1 p.m. to 3 p.m. – will be exclusively for High and Medium High Female detainees only Please ensure that your visiting family and friends make a visitation appointment. No exceptions will be allowed. Delays may occur during detainee's meal, programs, and counts. Schedule is subject to change without prior notice. No electronics or cell phones allowed beyond the pedestrian gate. No delivery of packages, items, or mail accepted. Minors must be supervised at all times by adult guardian. Only one visit per visitor per day. Shift Supervisors have the discretion to deny/cancel/postpone any visitation that may be a threat or interruption to the security or order of the facility. Special visit times/periods may be granted through a detainee pre-approved written request. Holidays will be observed according to daily schedule /Special request visits will be on Wednesdays. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Seven days a week from 8 a.m. until 9 p.m., including holidays. Attorneys will be allowed to visit from 6 a.m. – 8 a.m. on the day their client has court. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Detention & Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Detention and Deportation Officer for this facility can be reached at (956) 615-9720. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Visitors must be in appropriate and socially acceptable attire Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money can be placed on the detainee's account via United States Postal Service, Laredo Processing Center 4702 E. Saunders, Laredo, TX 78041, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees: Detainee must submit a general request to the mail officer detailing what items are going to be sent to them at the facility. If approved, the detainee will receive a copy of the approved request. The detainee can then advise the sender to mail in the pre-approved items. Note, detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money can be placed on the detainee's account via United States Postal Service, Laredo Processing Center 4702 E. Saunders, Laredo, TX 78041, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (956) 615-9720 between the hours of 8 a.m. – 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (956) 729-4000 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has tablets. You can access information on how to send a non-confidential message at: https://www.gettingout.com/.

Friends and Family Visits *Schedule is subject to change without prior notice. Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Low / Med-Low 9 a.m. - 11 a.m. (males/females) | Med-High / High 9 a.m. - 11 a.m. (males/females) | Low / Med-Low 9 a.m. - 11 a.m. (males/females) | Special Visits or Accommodations | Med-High / High 1 p.m. - 3 p.m. (males/females) | Low / Med-Low 1 p.m. - 3 p.m. (males/females) | Med-High / High 1 p.m. - 3 p.m. (males/female) | Med-High / High 1 p.m. - 3 p.m. (males/females) | Low / Med-Low 1 p.m. - 3 p.m. (males/females) | Med-High / High 1 p.m. - 3 p.m. (males/females) | Low / Med-Low 9 a.m. - 11 a.m. (males/females) | Med-High / High 9 a.m. - 11 a.m. (males/females) | Low / Med-Low 9 a.m. - 11 a.m. (males/females) | No electronics or cell phones allowed beyond the pedestrian gate. No delivery of packages, items, or mail accepted. Minors must be supervised at all times by adult guardian. Only one visit per visitor per day. Shift Supervisors have the discretion to deny/cancel/postpone any visitation that may be a threat or interruption to the security or order of the facility. Special visit times/periods may be granted through a detainee pre-approved written request. Holidays will be observed according to daily schedule/Special request visits will be on Wednesdays. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Attorneys and/or paralegals may visit detainees seven (7) a week from 8 a.m. to 9 p.m., including weekends A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. A phone call may be granted/afforded via detainee’s verbal or written request to staff. Legal Representative Video Teleconferencing | Virtual Attorney Visitation Legal representatives may request Virtual Attorney Visitation (VAV) meetings or confidential legal phone calls with their clients or prospective clients by emailing: [email protected]. Requests must include the following information and supporting documents: The detainee’s full name The detainee’s alien registration number At least three proposed dates and times for the requested VAV meeting VAV meetings can be scheduled between: 8 a.m. and 4 p.m., Monday through Friday, and 8 a.m. and 4 p.m., Saturday, Sunday, and holidays Proposed dates and times must be at least 24 hours after the request is submitted VAV meetings with a single detainee are limited to 60 minutes per day For each participating attorney or authorized representative: Full name Contact information, including phone number, email address, and Skype ID Copy of the attorney or authorized representative's government issued ID (such as a state-issued driver's license) Copy of the attorney's or authorized representative's credentials indicating their status as an active attorney or authorized representative (such as a state-issued bar card, law school ID, paralegal license, or other applicable document) If an attorney will not be participating in the meeting, a letter (on the law firm or legal organization’s letterhead) authorizing the representative to meet with the detainee A copy of DHS Form G-28 Notice of Entry of Appearance as Attorney or Accredited Representative (unless it is a pre-representation meeting or already on file at the facility) Requests for VAV meetings also may be communicated to the facility by faxing a Legal Visitation Request Form to (956) 729-4043 along with the supporting documentation noted above. A Webb County facility staff member will respond to requests within 24 hours. Requests for VAV meetings should be communicated at least 24 hours (48 hours is recommended) prior to the desired appointment time. Attorneys and their authorized representatives are not limited to the number of VAV appointments they can request, but individual detainees are limited to no more than one 60-minute VAV meeting per day. VAV meetings are confidential and are not subject to monitoring, recording, or auditory supervision. The detainee will be observable by a staff member stationed outside of the VAV booth to ensure security. The staff member will knock on the VAV booth door approximately 5 minutes prior to the meeting's cut-off time. Please note that the same requirements that apply to in-person attorney/client visitation at the facility also apply to VAV meetings. See applicable ICE detention standards and Webb County Detention Center visitation guidelines for additional details. Only attorneys and their authorized representatives (such as law students, paralegals, and legal assistants) are allowed to participate in VAV meetings. Absolutely no family or friends of the detainee are permitted to participate. The attorney or authorized representative may utilize outside translator/interpretation services during VAV meetings. Any violation of these rules may result in the immediate termination of the VAV meeting and the suspension or revocation of the attorney's or authorized representative's VAV privileges. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence via fax at (956) 729-4045. A fax cover sheet must be attached as the first page and include the following information: The detainee’s full name The detainee’s alien registration number The attorney or authorized representative's: Full name Contact information, including phone number and email address Copy of the attorney's or authorized representative's credentials indicating their status as an active attorney or authorized representative (such as a state-issued bar card, law school ID, paralegal license, or letter on firm or organization letterhead) A copy of DHS Form G-28 Notice of Entry of Appearance as Attorney or Accredited Representative (unless it is already on file at the facility) Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien full name A-Number The attorney or authorized representative’s: Full name Contact information, including phone number and email address Copy of the attorney's or authorized representative's credentials indicating their status as an active attorney or authorized representative (such as a state-issued bar card, law school ID, paralegal license, or letter on firm or organization letterhead) A copy of DHS Form G-28 Notice of Entry of Appearance as Attorney or Accredited Representative (unless it is already on file at the facility) Sender’s return fax number (if applicable) Total number of pages sent Notate the correspondence is “Legal Mail” All pages must be clearly marked as "Confidential Attorney-Client Communication." Incoming confidential legal documents received via facsimile will be placed in a sealed envelope and will not be read by facility staff (apart from the fax cover sheet). Incoming confidential legal documents received via facsimile will be delivered to the applicable detainee within 48 hours of the facility's receipt, excluding weekends, holidays, and emergency situations. Incoming faxes missing a cover page and not properly marked as confidential will be treated as general correspondence and are subject to being read by facility staff. Please note that the same requirements that apply to mailed confidential documents also apply to faxed confidential documents. See applicable ICE detention standards and Webb County Detention Center correspondence procedures for additional details. The use of facsimile to send general correspondence or transmit contraband may result in the immediate suspension or permanent revocation of the attorney's or authorized representative's privilege to exchange confidential documents via facsimile. Please note that detainee telephone calls and electronic visitation and messaging are routinely monitored and/or recorded. As reflected in the user acknowledgement and consent included on detainee telephonic and electronic communications devices, any failure to strictly follow all applicable procedures for communicating confidential legal messages or documents with detainees will result in monitoring and/or recording. All legal electronic communication requests will be processed daily from 8 a.m. to 4 p.m. excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Detention & Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Detention & Deportation Officer for this facility can be reached at (956) 615-9720. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the facility Chaplain. ICE approval is required. Visiting Restrictions No firearms or weapons of any kind permitted on the facility property. No cell phones or electronics allowed in the facility. If visitors are or appear to be intoxicated or under the influence, visitation will not be allowed. All visitors are subject to search while on facility property. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Visitors must be in appropriate and socially acceptable attire. The following is PROHIBITED: Short shorts Above mid-thigh mini skirts Short dresses Tank tops Sleeveless shirts Any see-through transparent/revealing clothing Caps, hats, beenies, head bands, bandanas. Pants, shorts, skirts worn below waist line. Open toe shoes/sandals Purses, bags, totes, back packs, etc. Visits between family members detained in this facility may be approved through written request to the Chief of Security and after proof and verification of relationship has been obtained and confirmed. The Shift Supervisor has the discretion to deny/cancel/postpone visitation that may be a threat or interruption to the security, safety, or order of the facility. Search Procedures (prior to or during all visitations) All individuals requesting admittance into the facility, visitation area, or facility property (parking area) are subject to pat-down search of their person, an inspection of their belongings, search of vehicle, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted on facility property. No firearms or weapons of any kind are permitted. No electronics of any kind or cell phones are permitted in the secured areas of the facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money can be placed on the detainee's account by calling Western Union at 1-800-225-5227 or via website www.WesternUnion.com or via United States Postal Service, Webb County Detention Facility 9998 S. Highway 83, Laredo, TX 78046 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees: Detainee must make prior advance arrangements via Detainee Request form for written approval from the Chief of Security/designee. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money can be placed on the detainee's account by calling Western Union at 1-800-225-5227 or via website www.WesternUnion.com or via United States Postal Service, Webb County Detention Facility 9998 S. Highway 83, Laredo, TX 78046 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (830) 378-6500 between the hours of 8 a.m. and 10 p.m. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (830) 378-6500 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has tablets. You can access information on how to send a non-confidential message at gettingout.com.

Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: In-Person Visitation 8 a.m. – 8 p.m. For appointments occurring on or after May 1, 2026, legal visitation can now be scheduled in advance through ERO eFile on a first come basis. Appointments are scheduled in increments of 60 minutes (contact) and two back-to-back appointments may be scheduled with a single detainee. Appointments may also be scheduled at an open table within the visitation area for 120 minutes appointment slot. Walk-in visits are still permitted, however scheduled legal visits will be prioritized. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Video Teleconferencing For appointments occurring on or after May 1, 2026, legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile for all scheduled appointments. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the flyer for details. Appointments are subject to availability during the following times: 8 a.m. - 8 p.m All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Legal representatives should notate their Zoom meeting ID and the passcode in the Virtual Meeting Information section for the appointment in ERO eFile. If you are requesting a phone call only, please notate accordingly and provide the phone number the facility should call. (This is required before being able to select an available appointment time.) Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field. Legal representative’s failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Appointments are scheduled in 60 minute intervals. Legal representatives are not limited on the number of virtual legal visit appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day. Scheduling and applicable rules are subject to change pending demand and availability. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions are confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. If there is no available time slot or if you have an exigent circumstance you may contact [email protected] or (830) 378-6500. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected]. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien full name A-Number Total number of pages sent Notate the correspondence is “Legal Mail” The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m., excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (830) 378-6500. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Dilley is a family residential center where the average length of stay for families is approximately 20 days, in accordance with the Flores Settlement Agreement. Due to their short stay, the facility cannot accommodate general, non-essential correspondence, such as personal letters, greeting cards, and other non-privileged correspondence from friends or extended community members. However, the facility allows special correspondence, including legal mail. Special correspondence is defined as privileged communication that warrants additional protections to ensure confidentiality and to safeguard the legal and constitutional rights of residents. This includes correspondence to and from private attorneys and other authorized legal representatives; government attorneys; judges and courts; embassies and consulates; the President and Vice President of the United States; Members of Congress; the Department of Justice; the Department of Homeland Security; outside health care professionals; administrators of grievance systems; and representatives of the news media. All incoming special correspondence and legal mail are handled in accordance with established procedures to preserve confidentiality. Legal mail is opened and inspected for contraband in the presence of the resident, but it is not read by the facility staff. This process ensures institutional security and maintains the integrity of privileged communications. Incoming packages are also permitted under the current contract modification. Packages are subject to inspection and screening in accordance with facility security procedures to prevent the introduction of contraband or unauthorized items. Acceptance of packages remains contingent upon compliance with facility guidelines regarding approved vendors, allowable contents, and size limitations. These measures are intended to balance institutional security requirements with the need to maintain access to legal resources, governmental oversight entities, and other protected channels of communication.

If you need information about a detainee that is housed at this facility, you may call (956) 262-4142, 24 hours a day. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (956) 262-4142 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Monday, Wednesday, Friday, Sunday 3:15 p.m. - 6 p.m. Visits shall not exceed thirty minutes. Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Daily, 8 a.m. - 10:00 p.m. Arrangements may be made for extended hours with approval of Facility Warden. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Detention and Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Detention and Deportation Officer for this facility can be reached at (956) 547-1700. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office at (956) 547-1700. Visiting Restrictions All family or other social visits are Non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-Number (Alien Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the ICE Supervisory Detention and Deportation Officer at the facility at: (956) 547-1700 Port Isabel Detention Center 27991 Buena Vista Blvd. Los Fresnos, TX 78566 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Detention and Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

To identify if the detainee is currently housed at Eden Detention Center, you can call (325) 869-2704, 24 hours a day. Staff can only release housing information, all other information requests need to be made through the detainee. Detainees can not receive incoming calls. If you need to contact a detainee for an urgent/emergent matter, please call (325) 869-2704 and press 4. Please have the detainees identification number and the message will be provided to the detainee with the call back information. Detainees are also able to communicate with family members via email/video visitation by setting up an account with https://www.gettingout.com/. For information regarding in-person visitation, call (325) 869-2704 and press 2; legal visitation information is available at (325) 869-2704 press 3.

Friends and Family Visits Visits are non-contact. Time Frame | Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | 8 a.m. – 11:30 a.m. | ICE | Closed | Closed | USMS | ICE | SHU USMS | USMS | 12 p.m. – 4 p.m. | USMS | Closed | Closed | ICE | USMS | SHU ICE | ICE | All visitors it is recommended that you arrive early to avoid delay in processing. Visits are a minimum of 1 hour. Times are subject to change to change upon the approval of the on-duty Shift Supervisor, based on the needs of the facility. Under no circumstances may visitors give or ask for property or money to be given to a detainee or inmate. There are only 4 visitors allowed per visitation. Minors must remain under the direct supervision of an adult visitor so as not to disturb other visitors, and excessively disruptive conduct by minors may result in termination of visit. Visitors must present a valid verifiable government-issued identification card to enter the facility. Children under the age of 16 are required to have a birth certificate presented at the time of the visit. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors under the age of 16 are required to have a birth certificate presented at the time of the visit. Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Monday – Friday: 8 a.m. to 8 p.m. Eden Detention Center does require a 24 hour notice prior to the requested time, unless the is an emergent hearing, and documentation provide. Facility staff does its best to accommodate all attorneys. Requests for attorney visits are scheduled through Visitation at the address listed: [email protected] A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Video-Teleconferencing with Attorneys Eden Detention Center is able to offer the Virtual Attorney Visitation (VAV) Program. Please note, the VAV Program does not substitute for in-person meetings, but it does provide an alternative for attorneys to communicate with clients. Legal representatives may request VAV meetings with their clients or prospective clients by email at [email protected]. Facility personnel will email or call back with a confirmed date and time. Eden Detention Facility supports Zoom for all virtual attorney client visits. Please see the flyer for details. The email should include: Legal representative’s full name. Legal representative’s contact information, including phone number(s), email address, and conference call ID. Alien’s name. Alien’s immigration file number. A few proposed times/dates for the requested VAV session. A scan of the legal representative’s government issued identification. A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status. A scan of the attorney’s DHS Form G-28 (unless this is a pre-representational). If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification. All appointments for VAV meetings should be made 24 hours prior to the desired appointment time. Excluding holidays, appointments are scheduled and conducted Monday – Friday from 8 a.m. to 8 p.m. (Central Time) and are in 30 to 60-minute increments contingent upon demand. Legal representatives are not limited on the number of VAV appointments they can request, but no legal representative is permitted more than one 60-minute appointment with an alien in a single day. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The purpose for VAV meetings is to provide remote, confidential legal visits; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of the room. The officer will knock five (5) minutes before the cut off time. For additional questions about this process, please contact Eden Detention Facility at (325) 869-2704 and ask for the facility asylum/visitation officer or email [email protected]. Please be advised that attorneys and their staff are not permitted to video or audio record during any virtual or on-site visit, or call with detainees at the facility. Any violation of this rule may result in suspension or a permanent revocation of VAV usage privileges. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer in charge of the facility can be reached at (325) 869-2704 ext. 63301 Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office at (325) 869-2704 ext. 62260. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, or that disrupt the operation of the facility, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are allowed to carry the following items into the visitation area: One baby bottle, one diaper, one small-unopened diaper wipe container, up to $20 in quarters for the vending machine. All items should be in a small clear bag. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the following information Full Name: Alien Number: Housing Location: PO Box 1617 Eden, Texas 76837 To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Cash in possession of a detainee, at the time of his arrival to the facility, will be deposited/receipted to his trust account. Visitors may also deposit funds (money order or cashiers check) any time during visiting hours, and they will be provided a receipt. All monies cash, arriving at the facility, via mail, will be returned to the sender. To deposit money to a detainee’s trust account, send money orders and cashier’s checks, only, to: Core Civic Inmate Trust First Name and Last Name, Commissary Number Facility-EDC P.O. Box 933488 Atlanta, GA 31193-3488 Note: Cashier’s check or money order must include the detainee’s full name and A-number. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the facility mail clerk at: 325-869-2704 Ext. 62261, Mail Room Supervisor Amber Gierisch Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Detainees are also able to communicate with family members via email/video visitation by setting up an account with https://www.gettingout.com/. Under no circumstances may visitors give or ask for property or money to be given to a detainee or inmate. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Cash in possession of a detainee, at the time of his arrival to the facility, will be deposited/receipted to his trust account. Visitors may also deposit funds (money order or cashiers check) any time during visiting hours, and they will be provided a receipt. To deposit money to a detainee’s trust account, send money orders and cashier’s checks, only, to: Core Civic Inmate Trust First Name and Last Name, Commissary Number Facility-EDC P.O. Box 933488 Atlanta, GA 31193-3488 Note: Cashier’s check or money order must include the detainee’s full name and A-number.

If you need information about a detainee that is housed at this facility, you may call (915) 225-0700 / 0717 between the hours of 7 a.m. and 11 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (915) 225-1941 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has tablets. You can access information on how to send a non-confidential message at www.gettingout.com.

Friends and Family Visits Visitation times for all ICE level detainees: Monday - Friday: 6 p.m. to 9 p.m. Saturday, Sunday and Holidays: 11 a.m. to 3 p.m. and 6 p.m. to 9 p.m. Contact visits may be requested to the Facility Administrator or designee. Detainees are allotted one hour for visitation. For detainee assigned visitation days, please call (915) 225-0700 / 0717 from 7 a.m. to 11 p.m. Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Attorneys and legal assistants are permitted to visit detainees Seven days a week, 7 a.m. to 10 p.m. Legal visitation can now be scheduled in advance through ERO eFile on a first-come basis for both contact and no contact visits for all visits. Appointments are scheduled in increments of 60-minutes. Please see the flyer for details. Walk-in visits are still permitted, however scheduled legal visits will be prioritized. Authorized legal assistants visiting detainees without a scheduled appointment, may only visit during these hours: Monday through Friday from 8 a.m. to 5 p.m. Weekends/holidays from 8 a.m. to 12 p.m. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Virtual Attorney Visitation | Legal Phone Calls Legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile. All requests must include the representative’s cell phone number or email in the Virtual Meeting Information section. All visits will use the Socrates platform. The facility does not support Teams, Webex, Zoom, or other platforms. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the flyer for details. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the legal assistant should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification. If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come first serve basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Virtual legal visits are scheduled from Monday to Sunday from 7 a.m. to 5 p.m. in increments of 60 minutes. Legal representatives are not limited on the number of virtual legal visits appointments they can request, but no legal representative is permitted more than one 60-minute meeting with a client in a single day. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits will apply to virtual legal visits and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. The facility utilizes Socrates 360 to facilitate virtual legal visits and the electronic exchange of legal documents (including the capability to sign documents). Please refer to the Socrates 360 user guide for legal representatives for more information on the processes for conducting virtual legal visits and exchanging legal documents electronically. If there is no available time slot or if you have an exigent circumstance, you may contact El Paso SPC at [email protected]. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (915) 225-0700/0717. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are Non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Facility Administrator at: El Paso Processing Center 8915 Montana Ave. El Paso, TX 79925 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (956) 689-9999 between the hours of 8 a.m. to 5 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (956) 689-9999 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has tablets. You can access information on how to send a non-confidential message at www.gettingout.com.

Friends and Family Visits Sunday | Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | A1: 8 a.m. - 1 p.m. | B1: 8 a.m. - 1 p.m. | C1: 8 a.m. - 1 p.m. | D1: 8 a.m. - 1 p.m. | Echo: 8 a.m. - 1 p.m. | Fox: 8 a.m. - 1 p.m. | Front Zulu: 8 a.m. - 11 a.m. | A2: 1 p.m. - 5 p.m. | B2: 1 p.m. - 5 p.m. | C2: 1 p.m. - 5 p.m. | D2: 1 p.m. - 5 p.m. | | | Middle Zulu: 11 a.m. - 2 p.m. | | | | | | | Back Zulu: 2 p.m. - 5 p.m. | Generally, visits should be for the maximum period practical, but no less than one hour with special consideration given to family circumstances and individuals who have travelled long distances. Any visits in excess of 1-hour time limit must be arranged and approved in advance by the Facility Administrator. To ensure the safety and security of all parties, all rules prohibiting restricted items will be enforced. To ensure adequate time to process visitors through security, all visitors must arrive 30 minutes prior to the scheduled visit time. Visitors must present a valid verifiable government-issued identification card to enter the facility. Visits shall not exceed 30 minutes. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Attorneys and/or paralegals are authorized to visit their clients during the following hours: Seven days a week from 8 a.m. until 10 p.m. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Virtual Attorney Visitation | Legal Phone Calls Legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile. All requests must include the representative’s cell phone number or email in the Virtual Meeting Information section. All video visits will use the Socrates platform. If only a legal call is requested, please notate accordingly and provide the phone number the facility should call. The facility does not support Teams, Webex, Zoom, or other platforms. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the flyer for details. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the legal assistant should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification. If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come first serve basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Virtual legal visits are scheduled from Monday to Sunday from 8 a.m. to 5 p.m. in increments of 60 minutes. Legal representatives are not limited on the number of virtual legal visits appointments they can request, but no legal representative is permitted more than one 60-minute meeting with a client in a single day unless the legal representative submitted a request for an extended time appointment (2 hours) and the facility approved it. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits will apply to virtual legal visits and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. The facility utilizes Socrates 360 to facilitate virtual legal visits and the electronic exchange of legal documents (including the capability to sign documents). Please refer to the Socrates 360 user guide for legal representatives for more information on the processes for conducting virtual legal visits and exchanging legal documents electronically. If there is no available time slot or if you have an exigent circumstance, you may contact El Valle at [email protected]. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer in charge of the facility can be reached at (956) 547-1700. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office at (956) 689-9999 ext 457. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Visitor Dress Code Female Visitors Age 12 and Older Shorts will cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting complies. Shorts no higher than mid-thigh. Short shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited. Skirts and dresses are allowed, but no shorter than mid-thigh when seated. Slits in skirts and dresses will not extend beyond mid-thigh when seated. Sheer (see-through) clothing is prohibited. Top of clothing will be no lower than the underarm in the front and back. Bare midriffs, halter-tops, strapless tops, tube tops, or swimsuits are prohibited. Shoes will be worn at all times by all persons except infants. Gang “colors” and other gang displays are prohibited. Male Visitors Age 12 and Older Shorts will cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh complies. Short shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited. Shirts will be worn at all times. Muscle shirts, bare midriff shirts and sleeveless shirts are prohibited. Shoes will be worn at all times by all persons except infants. Gang “colors” and other gang displays are prohibited. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Sending Money If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. Sending Packages A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Mailroom at the facility at: 1800 Industrial Drive Raymondville, TX 78580 (956) 689-9999 ext. 426 [email protected] Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. ## Sending Money If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (915) 280-2270 at any time. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (915) 280-2270 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Please call (915) 280-2270 to schedule visits with a detainee. Visitation hours are by appointment only Weekends and holidays 8 a.m. – 1 p.m. 2 p.m. – 6 p.m. MT Attorney Visits Legal representatives are authorized to visit their clients during the following hours: In-Person Weekdays from 8 a.m. – 6 p.m. MT Weekends and holidays from 9 a.m. – 5 p.m. MT For all appointments beginning November 8, 2025, legal visitation must be scheduled in advance through ERO eFile on a first-come basis. Appointments are scheduled in 1-hour increments. Back-to-back appointments are permitted but may not exceed 2 hours. See attached in-person visitation flyer. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Legal Calls or Video Teleconferencing Legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile for all scheduled appointments beginning November 8, 2025. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the VAV flyer for details. Appointments are subject to availability during the following times: Weekdays from 8 a.m. – 6 p.m. MT Weekends and holidays from 9 a.m. – 5 p.m. MT All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Legal representatives must provide their Microsoft ​Teams, Zoom, or WebEx ​meeting ID, passcode, and ​meeting link in the Virtual Meeting Information section for the appointment in ERO eFile. If you are requesting a phone call only, please notate accordingly and provide the phone number the facility should call. (This is required before being able to select an available appointment time.) Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s (and other legal visitors if applicable) government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field. Legal representative’s failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Appointments are scheduled in 60-minute intervals. However, two 60-minute appointments may be booked back-to-back to make a 2 hour appointment. Legal representatives are not limited on the number of virtual legal visit appointments they can request, but no legal representative is permitted more than two 60-minute appointments with a detainee in a single day. Scheduling and applicable rules are subject to change pending demand and availability. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions are confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. If there is ​no ​available time slot or if ​you have ​an ​exigent circumstance you may ​contact: (915) 280-2270. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (915) 280-2270. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visits) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Mail should be addressed in the following manner: Detainee Name 6920 Digital Road El Paso, TX 79936 Letters sent to detainees must include the last four digits of the detainee’s A-number, plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees please call the El Paso Field Office at (915) 856-2317. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

If you need information about a detainee that is housed at this facility, you may call (281) 449-1481 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (281) 449-1481 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has ICE tablets. You access information on how to send a non-confidential message at: Help Center - GettingOut.

Friends and Family Visits Sundays through Wednesdays Males: 7 a.m. - 2 p.m. Females: 2 p.m. - 5 p.m. Thursdays through Saturdays Males: 10 a.m. - 5 p.m. Females: 7 a.m. - 10 a.m. Segregation Visits 5 p.m. - 7 p.m. (everyday) Visitation days will alternate according to the last digit of the detainee's A# number whether EVEN or ODD. CCA/HPC provides an opportunity for you to have one (1) visit per week (Monday-Sunday) for up to one (1) hour of non-contact visitation with family and friends according to the schedule. If there are more visitors than can be accommodated in the visiting room, it may be necessary to limit visits to lesser periods of time. Visiting periods can also be shortened due to security risks, count or other unanticipated events. For approval for visits on days that are not scheduled for your dorm or for extended visits due to long distance travel or other extenuating circumstances, submit a Request for Information form to the Chief of Security. If visitor(s) bring children (seventeen (17) years of age or under) they are expected to remain under the direct supervision of the adult visitor(s) so they will not disturb others who have visitor(s). Only two (2) adults and two (2) minor children (ages seventeen (17) and under) will be allowed to visit at a time, as space is limited. You should discourage visitors from bringing large quantities of hand carried items. The visitor(s) may be required to leave certain items in a locker or in their vehicle. All visitors and item(s) are subject to search. You will need to notify visitors of these hours and procedures and that they must bring a government issued picture I.D. (for ages eighteen (18) and up) in order to be allowed to visit. Visitors must be in appropriate and socially acceptable attire. The following clothing is prohibited: Shorts, above mid-thigh mini skirt, short dresses, tank tops, sleeveless shirts and any see-through clothing during visitation. Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Attorneys and/or paralegals of detainees are authorized to visit their clients during the following hours: Seven days a week from 7 a.m. until 7 p.m., including holidays. On the day of court, legal representatives may arrive as early as 6:30 a.m. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Video Teleconferencing and Legal Phone Calls Legal representatives must request video teleconference (VTC) meetings and/or confidential legal phone calls with their clients or prospective clients through ERO eFile. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the flyer for details. Appointments are subject to availability during the following times: Seven days a week from 7 a.m. until 7 p.m., including holidays. Appointments are scheduled in 60-minute intervals. Legal representatives and/or their authorized paralegals/legal assistants are not limited on the number of virtual legal visit appointments they can request, but no legal representative(s) and/or paralegal/legal assistant is permitted more than one 60-minute appointment with a detainee in a single day. Scheduling and applicable rules are subject to change pending demand and availability. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee. Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field. Legal representatives requesting a VTC meeting should notate their Zoom link, meeting ID, and passcode in the Virtual Meeting Information section for the appointment in ERO eFile. Legal representatives requesting a phone call only should notate accordingly and provide the phone number the facility should call. (This is required before being able to select an available appointment time.) Please note, appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first-come basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Legal representative’s failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests. The facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens. Also, legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with aliens at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges. The same guidelines for in-person attorney/client visits apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions are confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. If there is no available time slot or if you have an exigent circumstance, you may contact [email protected] or call (281) 449-1481. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected]. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien full name A-Number Sender’s return fax number Total number of pages sent Notate the correspondence is “Legal Mail” The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours daily from 7 a.m. to 7 p.m. excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (281) 985-8400. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money can be placed on the detainee's account by calling Western Union at 1-800-225-5227 or via website www.WesternUnion.com or via United States Postal Service, Houston Contract Detention Facility 15850 Export Plaza Drive Houston, TX 77032, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Chief of Security at the facility at: Corrections Corporation of America 15850 Export Plaza Drive Houston, Texas 77032 (281) 449-1481 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money can be placed on the detainee's account by calling Western Union at 1-800-225-5227 or via website www.WesternUnion.com or via United States Postal Service, Houston Contract Detention Facility 15850 Export Plaza Drive Houston, TX 77032, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (936) 967-1700 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (936) 967-8000 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message

Friends and Family Visits Wednesday through Sunday: 7 a.m. – 3 p.m. IAH will make every attempt to accommodate such visits as they are subject to availability of the Visitation Room and the security requirements of the facility. Detainees are allotted one hour for visitation. More time may be authorized by the Assistant Warden for family members traveling significant distances dependent upon the number of visitors and staff availability. A maximum of two adults and two children may visit at any one time. This regulation will be interpreted flexibly and is subject to exceptions. To ensure adequate time to process visitors through security, all visitors must arrive 15 minutes prior to the scheduled visit time. Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Seven days a week from 8 a.m. until 5 p.m., including holidays. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Virtual Attorney Visitation | Legal Phone Calls Legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile. All requests must include the representative’s cell phone number or email in the Virtual Meeting Information section. All video visits will use the Socrates platform. If only a legal call is requested, please notate accordingly and provide the phone number the facility should call. The facility does not support Teams, Webex, Zoom, or other platforms. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the flyer for details. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the legal assistant should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification. If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come first serve basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Virtual legal visits are scheduled from Monday to Friday from 8 a.m. to 4 p.m. and on weekends and holidays from 8 a.m. to 12 p.m. in increments of 60 minutes. Legal representatives are not limited on the number of virtual legal visits appointments they can request, but no legal representative is permitted more than one 60-minute meeting with a client in a single day. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits will apply to virtual legal visits and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. The facility utilizes Socrates 360 to facilitate virtual legal visits and the electronic exchange of legal documents (including the capability to sign documents). Please refer to the Socrates 360 user guide for legal representatives for more information on the processes for conducting virtual legal visits and exchanging legal documents electronically. If there is no available time slot or if you have an exigent circumstance, you may contact IAH Polk at (936) 967-8000 ext. 244 or at [email protected]. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (936) 967-1700. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, Contact the Facility Warden at the facility at: IAH – Secure Adult Detention Facility 3400 FM 350 South, Livingston, Texas 77351 Note that detainees being removed from the United States are allowed one small backpack. If a detainee does not have such a backpack, such a backpack can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices - with the exception of cellphones and charger - will be accepted. Prohibited items include, but are not limited to, electric razors, laptop computer, and radios, etc.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (936) 520-5000 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (936) 521-4000 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Thursday, Friday, Saturday, Sunday and Monday Males: 8 a.m. - 1 p.m. Females: 2 p.m. - 5 p.m. Approved Federal Holidays Males: 8 a.m. - 1 p.m. Females: 2 p.m. - 5 p.m. Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Legal representatives of detainees are authorized to visit their clients in person during the following hours: 7 a.m. – 7 p.m., 7 days a week including holidays. Legal representatives may also call (936) 521-4000 to schedule a legal visit outside of normal business hours. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Virtual Attorney Visitation | Video Teleconferencing For all video teleconference (VTC) appointments beginning January 5, 2026, legal representatives must schedule appointments with their clients or prospective clients through ERO eFile. Note: Legal phone calls must be scheduled via email or by phone. Please send request to [email protected] or call (936) 521-4000. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Appointments are scheduled in increments of 60 minutes from 8 a.m. to 8 p.m. Monday through Friday and 8 a.m. to 1 p.m. Saturday and Sunday. Walk-in visits are still permitted. Please see the flyer for details. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Legal representatives must provide Microsoft Teams information in the Virtual Meeting Information section for the appointment in ERO eFile (link, meeting ID, passcode). Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFile G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field Legal representatives’ failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come first serve basis. If a scheduled appointment is no longer required, please cancel or reschedule the appointment in advance. If you only require a quick phone call with your client, we recommend instead having your client call you. Legal representatives are limited to 2 hours of appointments in a single day. If a legal representative schedules more than 2 hours of appointments in a day, the visit may be subject to cancellation by the facility. Scheduling and applicable rules are subject to change pending demand and availability. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits will apply to VAV meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; family or friends of the clients are not permitted during the VAV meeting. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer is stationed outside of the confidential room to ensure safety and security but will be standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut-off time. If you have an exigent circumstance with scheduling a virtual attorney visit, legal representatives may email [email protected] or call (936) 521-4000. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected]. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien . Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien Full Name A-Number Sender’s Return Fax Number Total number of pages sent Notate the correspondence is “Legal Mail” The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed from 8 a.m. to 8 p.m. Monday through Friday and 8 a.m. to 1 p.m. on weekends and holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (936)-520-5000. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are Non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money can be placed on the detainee's account by calling ConnectNetwork GTL at (866) 732-9098 or via website www.gtlconnect.com or via United States Postal Service, Joe Corley Processing 500 Hilbig Road Conroe, TX 77301, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, Contact the Facility Warden at the facility at: GEO – Joe Corley Detention Facility 500 Hilbig Street Conroe, Texas 77301 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money can be placed on the detainee's account by calling ConnectNetwork GTL at (866) 732-9098 or via website www.gtlconnect.com or via United States Postal Service, Joe Corley Processing 500 Hilbig Road Conroe, TX 77301, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee housed at this facility, you may call (830) 254-2000 between the hours of 8 a.m. and 8 p.m. Monday-Sunday. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, as well as their date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (830) 254-2000 and leave the detainee’s full name, alien registration number as well as your name and a telephone number where you can be reached. The detainee will be given your message. This facility has tablets. You can access information on how to send a non-confidential message at www.gettingout.com.

Friends and Family Visits Effective Jul. 27, 2026: visitation hours are 8 a.m. to 6 p.m. Beginning and ending times are subject to change depending upon the safe and orderly operation of the facility. Yellowstone Elm, Yellowstone Pine and Rainforest Cypress: Tuesday, Thursday and Saturday only Redwood Oak, Redwood Cedar and Rainforest Willow: Wednesday, Friday and Sunday only To ensure adequate time to process visitors through security, all visitors must arrive 30 minutes prior to completion of visitation. Visits shall be based on the maximum occupancy in the visitation area and are generally limited to 1 hour a week, depending on the number of visitors. Adult guardians (18 years or older) must accompany minors who are visiting the facility. Minors must not be unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Monday-Friday from 8 a.m. to 5 p.m. Saturday and Sunday 8 a.m. to 12 p.m. A list of pro bono (free) legal organizations is posted in all detainee housing units and other appropriate areas. This list is updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Virtual Attorney Visits For all virtual appointments beginning October 1, 2025, legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Appointments are scheduled in increments of 60 minutes from 8 a.m. to 5 p.m. Monday through Friday and 8 a.m. to 12 p.m. Saturday and Sunday. Walk-in visits are still permitted. Please see the VAV flyer for details. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Legal representatives should notate their Zoom meeting ID and the passcode in the Virtual Meeting Information section for the appointment in ERO eFile. (This is required before being able to select an available appointment time.) Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFile G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field Legal representatives’ failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 48 hours prior to the appointment. Appointments are on a first come first serve basis. If a scheduled appointment is no longer required, please cancel or reschedule the appointment in advance. Appointments are scheduled for 60-minute intervals. If you only require a quick phone call with your client, we recommend instead having your client call you. Legal representatives are limited to 2 hours of appointments in a single day. If a legal representative schedules more than 2 hours of appointments in a day, the visit may be subject to cancellation by the facility. Scheduling and applicable rules are subject to change pending demand and availability. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits will apply to VAV meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; family or friends of the clients are not permitted during the VAV meeting. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer is stationed outside of the confidential room to ensure safety and security but will be standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut-off time. If there is no available time slot or if you have an exigent circumstance, legal representatives may email at [email protected] or call (830) 254-2500. Faxing Legal Documents When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of communication between the legal representative and their detained alien client. For faxes sent by legal representatives to detainees: Legal representatives may use the visitation fax number (830) 254-2292 to receive and transmit legal paperwork. Legal representatives transmitting documents must include a cover sheet containing the name of sender, the name of the Law Office, the address, the name and identification number of the detained alien, the number of pages and the date. GEO staff will place incoming faxes in an envelope with the detainee's name and A# written on the outside. An ICE designee at the facility will hand deliver the faxed documents to the detainee. Facility staff will inspect the incoming documents for contraband in the presence of the detainee. GEO staff will not read the documents. For faxes sent by detainees to legal representatives Karnes has placed a fax machine in visitation for detainees to exchange legal documentation with their attorneys. Detainees can notify any staff member verbally or submit a written request to use the fax machine. Staff will send the fax with the detainee present as detainees are generally unfamiliar with the technology and/or fax machine. Consular Visits Consular officials may meet with their detained nationals at any time. ICE requests that prior arrangements are made with the ICE Supervisory Detention and Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Detention and Deportation Officer in charge of the facility contact number is (830) 254-2500. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the chaplain’s office at (830) 254-2000. Visiting Restrictions Visit sessions will normally be a minimum of one hour a week depending upon the number of visitors and staff availability. The duty facility administrator may authorize more time for family members traveling significant distances. Any disruptive behavior by either party will result in the termination of the visit and the facility administrator can deny future visits because of the disruptive behavior. If visitor(s) bring children (17 years of age or younger) the children are expected to be under direct supervision of the accompanying adult, preventing a disruption of visits by other visitors. The facility does not allow visitors to carry personal items into the visiting area. The facility has provided lockers to secure personal items. The number of visitors (adult and children) allowed to visit is limited to the space availability and/or to the discretion of the facility administrator. GEO security staff will search all visitors and any articles in their possession before and after entering the facility. The facility administrator or designee must give permission for items brought into the facility those items are limited to one complete set of clothing and a bag to carry them in, unless the facility administrator or designee has provided prior written authorization to the visitor. Any unruly or socially inappropriate behavior by either party will end the visit and may have an adverse effect on future visitation. Visitors who bring children (17 or younger) must closely supervise them so as not to disturb others. Visitors are responsible for their own transportation to and from the facility. The facility administrator prohibits the use of profanity, making loud noises, disturbing other detainees or visitors, creating a mess or otherwise being a nuisance in the visitation area. The visitor and detainee will not exchange items or property during the visit. The visitor will initiate all transactions with the front lobby officer only, who in turn will inventory and provide a receipt for the item(s). The front lobby officer will not accept cash, cashier’s checks from U.S. Banks, and checks from U.S. federal/state entities. The kiosk will be available in the front lobby during the hours of 8 a.m. and 5 p.m. and accept cash, debit cards and credit cards. Visitors may bring coin money and/or one (1) credit card into the visitation area for the vending machines. Visitors cannot bring dollar bills into the visitation area. No outside food permitted beyond the metal detector. Visitors with a criminal record or who have previously been detained by ICE or who are in removal proceedings must notify the facility and receive approval from the Facility Administrator prior to entering the facility. This requirement applies to all visits. Visitor Dress Code Female Visitors Aged 5 and Older Shorts will cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh complies. The facility dress code policy prohibits short shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments. Skirts and dresses will extend to mid-thigh, seated. Slits in skirts and dresses will rise no higher than mid-thigh, seated. The facility prohibits Sheer (see-through) clothing. The top of shirts and dresses (excluding straps) will be no lower than the underarm in the front and back. The facility prohibits bare midriffs, strapless tops, tube tops, and swimsuits. Shoes will be always worn. The facility does not allow visitors to wear flip flops or open-toed shoes in the facility. The facility dress code policy prohibits gang “colors” and other gang displays. Male Visitors Aged 5 and Older Shorts will cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh complies. Short shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited. Shirts will be always worn. The facility administrator has prohibited muscle shirts, bare midriff shirts, and sleeveless shirts in the facility. Shoes will be always worn. The facility does not allow visitors to wear flip flops or open-toed shoes in the facility. The facility administrator has prohibited Gang “colors” and other gang displays in the facility. Permissible Items: Visitors shall be permitted to bring into the facility a clear plastic Ziploc type bag, or change purse. Each adult visitor is permitted to bring up to $10 in coins and one debit or credit card. Visitors with infants or small children may bring no more than three diapers, a supply of baby wipes, and two baby bottles, or a "sippy" cup for toddlers, into the facility. These items shall be stored in a clear plastic bag. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility, or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted in the facility. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility. Contraband Items Not Allowed: knives, drugs, medications, food items, purses, wallet, diaper bags, briefcases, cameras, sun glasses, caps/hats, baby strollers, toys, dolls, photographs or photograph albums, paper money, tobacco, lighters, matches, cell phones, smartwatches, pagers, laptop computers, digital recorders, or any other type of electronic or wireless devices or any other non-authorized items. COVID Visitation There are no restrictions on visitation in green status. Under red status: The facility must provide a facial covering to any visitor who arrives at the facility without one. The facility has (filled) hand sanitizer dispensers located within view and easy access throughout the visitation areas. Virtual visitation should be used as an additional method of visitation, not in place of in-person visitation. In some circumstances, to ensure the greatest number of detainees have access to visitation, the facility may need to limit the number of visits per detainee, while also providing virtual visitation if available. If a facility limits in-person visitation, the facility will notify the local ICE field office director explaining why the limitation is necessary as a protective measure and the expected timeframe when full in-person visitation will be restored. The facility has a process in place that allows for social distancing of six or more feet between visitors and detainees, unless separated by a glass or plexiglass partition.

Letters sent to detainees must include the last four digits of the detainee’s A-number (Alien number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Cash in possession of a detainee, at the time of his arrival to the facility, will be deposited/receipted to his trust account. Visitors may also deposit cash, only, at the facility, Monday through Friday – excluding holidays. All monies (cash, check, money order) arriving at the facility, via mail, will be returned to the sender. To deposit money to a detainee’s trust account, send money orders and cashier’s checks, only, to: Karnes County Immigration Processing Center Detainee’s full name and A-number 409 FM 1144, Karnes City, TX 78118 Note: Cashier’s check or money order must include the detainee’s full name and A-number. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE deportation officer. Before sending packages to detainees, contact the facility mail clerk at: (830) 254-2000 Karnes County Immigration Processing Center 409 FM 1144 Karnes City, TX 78118 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from supervisory deportation officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Visitors may bring coin money and/or one (1) credit card into the visitation area for the vending machines. Contraband Items Not Allowed: knives, drugs, medications, food items, purses, wallet, diaper bags, briefcases, cameras, sun glasses, caps/hats, baby strollers, toys, dolls, photographs or photograph albums, paper money, tobacco, lighters, matches, cell phones, smartwatches, pagers, laptop computers, digital recorders, or any other type of electronic or wireless devices or any other non-authorized items. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Cash in possession of a detainee, at the time of his arrival to the facility, will be deposited/receipted to his trust account. Visitors may also deposit cash, only, at the facility, Monday through Friday – excluding holidays. All monies (cash, check, money order) arriving at the facility, via mail, will be returned to the sender. To deposit money to a detainee’s trust account, send money orders and cashier’s checks, only, to: Karnes County Immigration Processing Center Detainee’s full name and A-number 409 FM 1144, Karnes City, TX 78118 Note: Cashier’s check or money order must include the detainee’s full name and A-number.

If you need information about a detainee that is housed at this facility, you may call (956) 948-5193 between the hours of 8 a.m.-5 p.m. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (956) 948-5193 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Visitation Hours for ICE detainees (Males & Females) Saturday and Sunday 30 minutes per visit per detainees 8 a.m.-5 p.m. Please call (956) 948-5193 to schedule visits with a detainee. All Adult visitors must have a valid picture ID and must be on the detainee visitation list. Children 16 years of age or older will require identification and are expected to remain under the direct supervision of an adult. Visitor possessions are limited to a valid picture ID and keys to their vehicle. Visitors with infants are authorized: 1 bottle; 1 diaper; and 1 small blanket. Adults are to supervise their children and will be held responsible for their actions. All your visitors and any handheld item(s) are subject to a search, any refusals of searches will not be permitted to visit. Visitor vehicles entering, parked, or leaving facility grounds are subject to be searched. The following items of clothing are not acceptable while in the visitation area: Female Clothing not allowed: Shorts regardless of length (Children under 10 years may wear shorts.) Halter tops; Bare midriffs; Strapless tops; Tube tops; Swimsuits; Sleeveless tops Mini-skirts or short dresses See-through clothing (clothing which is questionable will be approved or denied at the discretion of the duty supervisor). No headgear will be permitted. No open toe shoes (shoes must be worn at all times) Gang “colors” and/or other gang displays are prohibited The top of clothing shall be no lower than the underarm in the front and back. Male Clothing not allowed: Shorts regardless of length (Children under 10 years may wear shorts) Muscle shirts; Bare midriff shirts; Sleeveless shirts (Shirts must always be worn) No open toe shoes (Shoes must always be worn) Gang “colors” and/or other gang displays are prohibited Visitation may be denied or terminated under the following circumstances. (You will be notified in writing in the event your visit was denied) The visitor(s) appears to be under the influence of drugs or alcohol. The visitor fails to produce sufficient identification or falsifies the identifying information. Reasonable suspicion exists that the visitor may endanger the security and order of the facility. Unforeseen emergencies within the facility. The visitor is in violation of facility rules or regulations. Inappropriate contact or conduct by either a detainee or visitor. Visitor attempts to bring any item that is considered a threat to the safety and security of the facility. The visitor refuses to submit to a scanning or pat search. Attorney Visits Legal calls can be scheduled by contacting the main office at (956) 948-5193. Accommodations will be made for any available time slots. Please call (956) 948-5193 or email at [email protected] to schedule visits with a detainee. Legal representatives or paralegals may visit /detainees between the hours 8 a.m. - 8 p.m. established by the facility, seven (7) days a week. Legal representatives or paralegals must provide credentials: a photo Driver License and Bar Card. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Legal Calls or Video Teleconferencing Legal calls can be scheduled by contacting the main office at (956) 948-5193. Accommodations will be made for any available time slots. Legal representatives may request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients by email at: [email protected]. The La Salle County Regional Detention Center court officers will email back with a confirmed date and time. The email should include: Legal representative’s full name Legal representative’s contact information, including phone number(s), and email address Detainee’s name Detainee’s alien number A few proposed times/dates for the requested VTC session A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status. A scan of the attorney’s DHS Form G-28 (unless this is a pre-representational) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification. Legal representatives may also schedule VTC meetings or calls by dialing (956) 948-5193 for the court room officer responsible for scheduling. All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled 6 a.m. – 9 p.m. and are in 30 to 60-minute increments. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day. The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with aliens at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected] or [email protected]. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien full name A-Number Sender’s return fax number Total number of pages sent Notate the correspondence is “Legal Mail” The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m. CST, excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (956) 948-5193. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Before sending packages to detainees: Letters mailed to inmates must contain the detainee’s full name as part of the address. The jail will not accept certain items through the mail. Restricted items include packages, obscene or pornographic materials, personal checks, cashier’s check, postage stamps or stamped envelopes, any type of food, or periodicals not directly sent from the publisher. Mail should be addressed in the following manner: Detainee Name P.O. Box 540 Encinal, Texas 78019 Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money is not to be given directly to the detainee. Money can be placed on the detainee's account by calling Touch Pay Online at 1-866-204-1603, or via their website or via United States Postal Service, La Salle County Regional Detention Center, P.O. Box 540, Encinal, Texas 78019 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees: Detainees must submit a request to the Warden for approval. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

You can access information on how to send a non-confidential message at TouchPay Online. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money is not to be given directly to the detainee. Money can be placed on the detainee's account by calling Touch Pay Online at 1-866-204-1603, or via their website or via United States Postal Service, La Salle County Regional Detention Center, P.O. Box 540, Encinal, Texas 78019 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call: (254) 729-2674 between the hours of 8 a.m. to 5 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call: (254) 729-2674 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. Limestone County Detention Center’s facility has tablets. You can access information on how to send a non-confidential message at: https://www.JailATM.com.

Family and Friends Limestone County Detention Center Visitation Schedule: Friday 8 a.m. - 5 p.m. Saturday 1 p.m. – 5 p.m. Detainees will be allowed two 30-minute (total 1 hour), non-contact visits per week with at least one of those during the evenings and weekends. Contact visits are not allowed. Special visits shall be approved by the Warden. A child under 16 does not have to be listed but must be accompanied by and adult (over 17) on the visitation list. Persons aged 16 and 17 must be listed on the visitation list and accompanied by an adult listed on the visitation list. Detainees are allowed two (2) adult visitors per visit. All adult visitors must be listed on the approved visitor list. Individuals 18 years of age or older are considered adults and must be on the visitation list. Persons 16 or 17 years of age must be on the visitation list however they are not counted towards the number of adults visiting a detainee. Any disruptive conduct by any party, visitor, or detainee, will result in the termination of the visit and may have an adverse effect on future visits. Persons 16 or 17 years of age or younger must be accompanied by an adult (18 years of age or older) who is a parent, legal guardian, or legal counsel. (Reference: Texas Administrative Code, Title 37, Section 291.4.4) Visitors who bring children [17 years of age or younger] are expected to maintain direct supervision of the children so that they will not disturb others who have visitors. Female visitors of age 12 and older must wear appropriate socially accepted attire, as outlined below. Shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited Skirts and dresses shall extend to mid-thigh, seated Sheer (see through) or torn clothing is prohibited The top of clothing shall be no lower than the underarm in the front and back. Bare midriffs and strapless tops, tube tops, and swimsuits are prohibited Shoes shall be worn at all times Gang “colors” and other gang displays are prohibited. Male visitors of age 12 and older must wear appropriate socially accepted attire, as outlined below. Shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited Shirts shall be worn at time. Muscle shirts, bare midriffs shirts and sleeveless shirts are prohibited. Shoes shall be worn at all times Gang “colors” and other gang displays are prohibited. Detainees are not allowed to accept any item form a visitor unless it is pre-approved by the Warden in writing prior to the visit. Visitors with infants or toddlers are allowed to bring in two diapers and a baby bottle only. Hours are subject to change due to COVID-19 protocol. Special Visits Special visits may include: Visits from a person who must travel a long distance, which is generally defined as 150 miles or longer one way. These special visits are normally 1 hour in length. Visits between detainees and their attorney Visits with clergy Visits with social service representative Other special nature o Extended visits with family Special visit requests must be submitted in writing to the Warden for approval. Visits to hospitalized detainees on a case-by-case basis. If there are more visitors than can be accompanied in the visiting room, it may be necessary to limit special visits to lesser periods of time but not less than 30 minutes. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Monday through Friday 8 a.m. - 5 p.m. Legal representatives, paralegals, diplomatic counsel, or other scheduled legal special individuals may visit inmates between the hours established by the Warden. Seven days a week, if necessary, with prior approval from the Warden. Detainees will be given the option to meet with their legal representative during meal hours and will be provided with a menu tray or sack meal. The facility permits scheduled legal visitation seven days a week, including holidays. Legal visits are allowed a minimum of eight hours per day on regular business days, and a minimum of four hours per day on weekends and holidays. Detainees who have made an appointment to meet with an attorney, legal representative or paralegal from an organization, legal firm, or other association or company shall be responsible to cancel the appointment if they do not intend to keep the appointment. Appointment cancellations will not be made on a detainee’s behalf by or through an officer or another inmate. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Virtual Attorney Visitation | Video Teleconferencing Legal representatives may request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients by email at [email protected]. The receiving Officer will email back with a confirmed date and time. Please see the flyer for details. The email should include: Legal representative’s full name Legal representative’s contact information, including phone number(s), email address, and Zoom account information Detainee’s name Detainee’s alien number A few proposed times/dates for the requested virtual legal visit A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status. A scan of the attorney’s DHS Form G-28 (unless this is a pre-representational) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification. All appointments for virtual legal visits or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled 8 a.m. to 5 p.m. and are in 30 to 60-minute increments. All appointments are contingent on availability. Legal representatives are not limited on the number of virtual legal appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day. The same guidelines for in-person attorney/client visits will apply to virtual legal visits and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected]. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien . Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien Full Name A-Number Sender’s Return Fax Number Total number of pages sent Notate the correspondence is “Legal Mail” The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 5 p.m. excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (936) 520-5000. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility, or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money can be placed on the detainee's account via website JailATM.com or via United States Postal Service, Limestone County Detention Center 910 North Tyus Street Groesbeck, TX 76642, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees: How To Send Detainees Mail Bulk Mailing and Parcel Shipments Bulk mailing and parcel shipments are NOT processed at JailATM.com and will be denied. JailATM.com – Limestone County Detention Center Detainee Full Name/A Number 2830 S. Hulen St. Box 809 Fort Worth TX 76109 Legal Mail/ Special Mail Legal mail shall be mailed directly to the jail facility. All legal mail must be sent by a legally approved entity. Contact the jail for any information regarding approved entities. Legal Mail – Inmate Name/ A Number Limestone County Detention Center 910 Tyus Road Groesbeck, TX 76642 Official Documents: Birth Certificates, social security cards, car titles, etc. Mail Official Documents to: Limestone County Detention Center Attn: Business Office / Inmate Trust Funds Detainee Full Name/A Number Limestone County Detention Center 910 Tyus Road Groesbeck, TX 76642 Money Orders Limestone County Detention Center Attn: Inmate Trust Funds Detainee Full Name/A Number Limestone County Detention Center 910 Tyus Road Groesbeck, TX 76642 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Legal representative’s contact information, including phone number(s), email address, and Zoom account information Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money can be placed on the detainee's account via website JailATM.com or via United States Postal Service, Limestone County Detention Center 910 North Tyus Street Groesbeck, TX 76642, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Attn: Business Office / Inmate Trust Funds ## Money Orders Attn: Inmate Trust Funds

If you need information about a detainee that is housed at this facility, you may call (936) 521-4900 between the hours of 8 a.m. and 5 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (936) 521-4900 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has ICE tablets. You access information on how to send a non-confidential message at: Help Center - GettingOut.

Friends and Family Visits Effective August 31, 2026 Consistent with security and classification restraints, it is the policy of the Montgomery Processing Center (MPC) to enable and encourage detainees to have visits with their family and friends. A copy of the visitation rules is available to visitors when they come to the facility. A visitor’s failure to abide by visiting rules may result in immediate cancellation or termination of a visit and/or suspension of future visitation privileges. All family or other social visits are non-contact. Visitors must arrive 30 minutes before the visiting time for signing in and to clear security. Visitation is a first come first serve. Detainees are allowed one social visitation each week. Upon request the facility may allow two adults into the visitation booth at a time, the adults will be required to share the phone to speak with the detainee. Parents are responsible to supervise children at all times. Monday 10 a.m. - 2 p.m.: Males Level 1/2 Low–Medium Low 3:30 p.m. - 7 p.m.: Female Level 1/2 Low-Medium Low Tuesday 7 a.m. - 4 p.m.: Male Level 1/2 Low–Medium Low 4 p.m. - 7 p.m.: Male Level 3 Medium High–High Wednesday 9:30 a.m. - 12:30 p.m.: Female Level 1/2 Low–Medium Low 1 p.m. - 7 p.m.: Female Level 3 Medium High–High Thursday 7 a.m. - 10 a.m.: Male Level 3 Medium High–High 10 a.m.- 7 p.m.: Male Level 1/2 Low–Medium Low Friday 5 p.m. - 6 p.m. Male SMU/Varon RHU Saturday 7 a.m. - 10 a.m.: Female Level 1/2 Low–Medium Low (3, 4) 10 a.m. - 1 p.m.: Male Level 1/2 Low–Medium Low (8, 9, 10, 11) 1 p.m. - 4 p.m.: Male Level 3 Medium High–High (14, 15, 16, 19) 4 p.m. - 5 p.m.: Female SMU/Varon SMU 5 p.m. - 7 p.m.: Female Level 3 Medium High–High Sunday 7 a.m. - 8 a.m.: Male SMU/Varon SMU 8 a.m. - 12 p.m.: Male Level 1/2 Low–Medium Low (5, 6, 12, 13, 14) 1 p.m.- 4 p.m.: Male Level 3 Medium High–High (14, 18) 4 p.m. - 7 p.m.: Female Level 1/2 Low–Medium Low (3, 4) Current low level housing units (H-6, H-7, H-8 only). *** Visitation schedules may be altered, canceled, or suspended by the Facility Administrator during extreme circumstances. Such as extreme weather conditions, threat to security of the facility, or health crisis. *** Housing Schedules are subject to change without notice, contact the facility for verification. Visitors must arrive 30 minutes before visiting time for signing in and to clear security. Visitation is a first come first serve. Detainees are allowed one social visitation per each week. Upon request the facility may allow two adults into the visitation booth at a time, the adults will be required to share the phone to speak with the detainee. Parents are responsible to supervise children at all times. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: 7 a.m. – 7 p.m. 7 days a week, including holidays A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Virtual Attorney Visitation and Electronic Exchange of Legal Documentation Scheduling/Verification of Legal Representatives/Video Legal Visits/Legal Calls All requests for legal visits, legal calls, and for legal representatives and detained individuals to exchange confidential documents, such as to obtain signatures will be submitted to the following email address: [email protected]. A reasonable amount and size of documents will be accommodated. The VAV Flyer for the Montgomery Processing Center provides more information. In accordance with ICE detention standards, Montgomery Processing Center staff have the authority to open incoming legal mail in the presence of the detainee and inspect it for contraband, however Montgomery Processing Center staff will not store, read, translate, or explain the documentation to detainees, but will instead only provide the documents to the detainee. In the documentation request requesting legal representatives should provide instructions for how the electronic documentation should be handled. For example, is the original going to the detainee, being scanned and emailed back to the legal representatives, and whether it should it be shredded after it is scanned back to the legal representative or returned to the detainee. The email address is utilized for scheduling, coordinating, and communicating with attorneys for various requests and is not intended for communication with the Immigration Court or ICE Detention Officers in any manner. The Montgomery Processing Center will attempt to aid with obtaining signatures for necessary court paperwork; however, by using the VAV process, the users agree to not hold the Montgomery Processing Center liable for any documentation issues. All requests for legal video visits/calls shall be made at a minimum of 24 hours in advance to allow for sufficient time for verifications, scheduling, and coordinating, but no more than two weeks in advance. All scheduling requests must be made during business hours of Monday through Friday 8 a.m. to 5 p.m. excluding holidays. Requests made outside of that timeframe will be addressed on the next business day. Video visits will be scheduled in 30 to 60-minute increments. Legal representatives are not limited on the number of VAV appointments they can request, but no legal representative is permitted more than one 60-minute appointment with an alien in a single day. The scheduled time frames will be firm times and must be followed to not disrupt the schedule of the following visit. Any visit that has not begun within 15 minutes of the scheduled start time will be canceled. The request must include a copy of the attorney's driver’s license; bar card and a G-28/E-28 form to verify the client-detainee relationship. Once scheduled a notification by e-mail will be made confirming the appointment. Participants must be limited to the attorneys, law firm staff assisting the attorney in the case, interpreters, mental health evaluators, and the detainee. No family members are authorized. Failure to comply could result in the suspension of the privilege. Attorneys and their staff are not permitted to video or audio record during any virtual or on-site visit, or call with detainees at the facility. Any violation of this rule may result in suspension or a permanent revocation of VAV usage privileges. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer in charge of the facility can be reached at (936) 520-5816. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office at (936) 521-4900 ext. 4971. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are allowed a small wallet or change holder. Visitors with infants or small children may bring no more than three (3) diapers and two (2) baby bottles into the facility. Items visitors will NOT be allowed to bring into the MPC: Packages Cell phones Smart Watches Mail/Magazines Purses/Briefcases Diaper Bags Strollers Cameras Toys/Dolls Photographs or photograph albums Tobacco products of any kind Visitor Dress Code Female Visitors Younger than Age 12 Shorts shall cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh comply. Short-shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited. Female Visitors Age 12 and Over No shorts Skirts and dresses shall extend to the knees, not revealing or shorter than mid-thigh when seated. Slits in skirts and dresses shall rise no higher than mid-thigh, seated. Sheer (see-through) clothing is prohibited, undergarments should not be seen through clothing. The top of clothing shall be no lower than the underarm in the front and back, sleeveless must conceal undergarments. Bare midriffs, strapless tops, tube tops, tank tops and swimsuits are prohibited. Shoes shall be worn at all times. Gang displays are prohibited. No profanity or offensive language or graphics on clothing items. No open toe or open heel shoes allowed no crocs. Male Visitors Younger than Age 12 Shorts shall cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh comply. Short-shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited. No open toe or open heel shoes allowed no crocs. Male Visitors Age 12 and Over No shorts or swimwear allowed Shirts shall be worn at all times. Muscle shirts, tank top, bare midriff shirts and sleeveless shirts are prohibited. Shoes shall be worn at all times Gang displays are prohibited. No profanity or offensive language or graphics on clothing items No open toe or open heel shoes allowed no crocs. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (Alien Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule are posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money can be placed on the detainee's account by calling Access Corrections at 1-866-345-1884, online or via United States Postal Service, Montgomery Processing Center 806 Hilbig Road Conroe, TX 77301 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. Montgomery Processing Center Detainee’s full name and last four digits of the detainee’s A-number (Alien Number) 806 Hilbig Road Conroe, TX 77301 Note: Cashier’s check or money order must include the detainee’s full name and A-number. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the facility mail clerk at: Mail Room Supervisor, Ms. Gatlin (936) 521-4900 ext. 4011 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money can be placed on the detainee's account by calling Access Corrections at 1-866-345-1884, online or via United States Postal Service, Montgomery Processing Center 806 Hilbig Road Conroe, TX 77301 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Note: Cashier’s check or money order must include the detainee’s full name and A-number.

If you need information about a detainee that is housed at this facility, you may call (956) 547-1700, 24 hours a day. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (956) 547-1700 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has tablets. You can access information on how to send a non-confidential message at www.gettingout.com.

Friends and Family Visits Detainee's Last Name Begins With | Visitation Time | Monday - Friday | A - Z | 8 a.m. to 6:30 p.m. Last entrance at 5:30 p.m. | Saturday | A - F | 8 a.m. to 1 p.m. | G - L | 1 p.m. to 6:30 p.m. | Sunday | M - R | 8 a.m. to 1 p.m. | S - Z | 1 p.m. to 6:30 p.m. | Holidays | A - Z | 8 a.m. to 6:30 p.m. Last entrance at 5:30 p.m. | To ensure adequate time to process visitors through security, all visitors must arrive 45 minutes prior to the scheduled visit time. Visits shall not exceed one hour without prior approval. Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Only 1 minor at a time may accompany an adult during a non-contact visit. Attorney Visits In-Person Visitation Legal representatives of detainees are authorized to visit their clients during the following hours: Daily, 7:30 a.m. - 7 p.m. Legal visitation can now be scheduled in advance through ERO eFile on a first come first serve basis. In-person appointments are scheduled in increments of either 60 minutes or 120 minutes. Legal representatives may meet with multiple clients consecutively with a 120-minute appointment. Select “Extended time in-person” and add all detainees you intend to meet with to the appointment. Please see the flyer for details. Walk-in visits are still permitted; however, scheduled legal visits will be prioritized. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Video Teleconferencing (VTC) | Virtual Attorney Visitation (VAV) Virtual appointments are subject to availability during the following times: Daily, 7:30 a.m. - 7 p.m. Legal representatives must request VTC meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile for all scheduled appointments. VTC appointments and confidential phone calls are scheduled in increments of 60 minutes. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the flyer for details. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Legal representatives should notate their video-conferencing platform (Zoom, WebEx, Microsoft Teams, or Google Meet), meeting ID and the passcode in the Virtual Meeting Information section for the appointment in ERO eFile. If only a phone call is requested, please notate accordingly and include the phone number for the legal call. (This is required before being able to select an available appointment time.) Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFile G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification Legal representative’s failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come first serve basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Appointments are scheduled in 60-minute intervals. Legal representatives are not limited on the number of virtual legal visit appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions are confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. If there is no available time slot or if you have an exigent circumstance you may email Port Isabel Service Processing Center at: [email protected]. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Detention and Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Detention and Deportation Officer for this facility can be reached at (956) 547-1700. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions Visit sessions will normally be a minimum of one hour depending upon the number of visitors and staff availability. More time may be authorized by the ICE Supervisory Detention and Deportation Officer or designee for family members traveling significant distances. Any disruptive behavior by either party will result in the termination of the visit and may cause future visits to be denied. If your visitor(s) bring children (17 years of age or younger) they are expected to maintain direct supervision of those children and prevent disruption to other visitors. Visitors are not permitted to carry personal items into the visiting area. Lockers are provided to secure these items. All family or other social visits are Non-contact. Requests for contact visitation must be approved by the ICE Supervisory Detention and Deportation Officer or designee, on a case-by-case basis. The facility administrator or designee must approve all items that visitors bring for detainee. No firearms or weapons of any kind are permitted in the facility. Any unruly or socially inappropriate behavior by either party will end the visit and may have an adverse effect on future visitation. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. No items/ property will be exchanged between the visitor and detainee during the visit. All transactions will be initiated between the visitor and front lobby officer only, who in turn will inventory and provide a receipt for the item(s). The kiosk will be available in the front lobby during the hours of 8 a.m. and 9 p.m. and accept cash, debit cards and credit cards. No outside food permitted beyond the metal detector. Visitor Dress Code Female Visitors Age 12 and Older Shorts will cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting complies. Shorts no higher than mid-thigh. Short shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited. Skirts and dresses are allowed, but no shorter than mid-thigh when seated. Slits in skirts and dresses will not extend beyond mid-thigh when seated. Sheer (see-through) clothing is prohibited. Top of clothing will be no lower than the underarm in the front and back. Bare midriffs, halter-tops, strapless tops, tube tops, or swimsuits are prohibited. Shoes will be worn at all times by all persons except infants. Gang “colors” and other gang displays are prohibited. Male Visitors Age 12 and Older Shorts will cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh complies. Short shorts, jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited. Shirts will be worn at all times. Muscle shirts, bare midriff shirts and sleeveless shirts are prohibited. Shoes will be worn at all times by all persons except infants. Gang “colors” and other gang displays are prohibited. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the ICE Supervisory Detention and Deportation Officer at the facility at: (956) 547-1700 Port Isabel Detention Center 27991 Buena Vista Blvd. Los Fresnos, TX 78566 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (817) 409-3995, 24 hours a day. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (817) 409-3995 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has ICE tablets. You access information on how to send a non-confidential message at: Help Center - GettingOut.

Friends and Family Visits Visits must be scheduled in advance. To schedule email: [email protected] Visitation Schedule Detainee Classification | Day(s) | Visitation Time | Low/Medium Low | Monday & Wednesday | 8 a.m to 12:30 p.m 1 p.m to 6 p.m | High/Medium High | Tuesday & Thursday | 8 a.m to 12:30 p.m 1 p.m to 6 p.m | Female Low/Medium Low | Friday | 8 a.m to 12:30 p.m 1 p.m to 6 p.m | Female High/Medium High | Saturday | 8 a.m to 12:30 p.m 1 p.m to 6 p.m | Special Visits | Sunday | 8 a.m to 12:30 p.m 1 p.m to 6 p.m | Attorney Visits Legal visitation will not have to be scheduled in advance. Legal representatives will be seen at a first come first serve basis. Legal representatives of detainees are authorized to visit their clients during the following hours: Monday - Friday: 8 a.m. to 4 p.m. Weekends and Holidays 8 a.m. to 12 p.m. Please be mindful unit count starts at 3 p.m. We recommend arriving before 2:45 p.m. to ensure you will be able to receive a visit (before 4 p.m.). Be advised there is not a designated time for count to end therefore times may vary. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Virtual Attorney Visitation | Video Teleconferencing Legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile for all scheduled appointments. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Appointments are available: Monday through Friday 8 a.m. - 9 a.m. 10 a.m. - 5 p.m. Weekends 8 a.m. to 12 p.m. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Legal representatives should notate their meeting ID and the passcode in the Virtual Meeting Information section for the appointment in ERO eFile. If a legal representative is requesting a phone call only, please indicate in the Virtual Meeting Information section and provide the phone number for the call. Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field. Legal representative’s failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come first serve basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Appointments are scheduled in 60-minute intervals. Legal representatives are not limited on the number of virtual legal visit appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day unless approved by the facility. Scheduling and applicable rules are subject to change pending demand and availability. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions are confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. If there is no available time slot or if you have an exigent circumstance you may contact [email protected] or the Prairieland facility line at (817) 409-3995. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected]. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien full name A-Number The attorney or authorized representative’s: Full name Contact information, including phone number and email address Copy of the attorney's or authorized representative's credentials indicating their status as an active attorney or authorized representative (such as a state-issued bar card, law school ID, paralegal license, or letter on firm or organization letterhead) A copy of DHS Form G-28 Notice of Entry of Appearance as Attorney or Accredited Representative (unless it is already on file at the facility) Sender’s return fax number (if applicable) Total number of pages sent Notate the correspondence is “Legal Mail” The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 5 p.m. excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Detention and Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. All family or other social visits are contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-Number (Alien Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the ICE Supervisory Detention and Deportation Officer at the facility at: (817) 409-3995 Prairieland Detention Center 1209 Sunflower Lane Alvarado, TX 76009 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not already have baggage, one 40lb bag can be sent/delivered to him/her after receiving approval from a Supervisory Detention and Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (956) 615-9720 between the hours of 8 a.m. – 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (956) 718-4700 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has tablets. Detainees need to send out an invitation to friends and family via email. Friends and family will be given the option to accept or deny the email. If accepted, the invite will direct them to another webpage to download the applications to have access to video visits, email, and text message.

Friends and Family Visits Medium-High- & High-Level Detainees Saturday (3 p.m. – 7 p.m.), Sunday/Monday (8 a.m. – 3 p.m.) Low & Medium-Low Level Detainees Saturday (3 p.m. – 7 p.m.), Sunday/Monday (8 a.m. – 3 p.m.) Restricted Housing Detainees Wednesday (4 p.m. – 5 p.m.) Due to COVID-19 precautions, please call facility for the most current days and hours for visitation. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Seven days a week from 6 a.m. until 10 p.m., including holidays A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Detention & Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Detention & Deportation Officer for this facility can be reached at (956) 615-9720. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Visitors must be in appropriate and socially acceptable attire. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility, or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money can be placed on the detainee's account by calling Access Corrections at 1-866-345-1884 or the Access Corrections kiosk located at the front entrance of the facility or via website www.AccessCorrections.com or via United States Postal Service, Rio Grande Processing Center 1001 San Rio Blvd Laredo, TX 78046 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees: call the facility at (956) 718-4700. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money can be placed on the detainee's account by calling Access Corrections at 1-866-345-1884 or the Access Corrections kiosk located at the front entrance of the facility or via website www.AccessCorrections.com or via United States Postal Service, Rio Grande Processing Center 1001 San Rio Blvd Laredo, TX 78046 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (214) 905-5829 between the hours of 8 a.m. and 5 p.m., Monday through Friday. When you call, please have the individual's biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (940) 864-6200 and leave the detainee's full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Detainee Classification | Visitation Time | Saturday | Sunday | Medium-High & High Level Males | 7:30 a.m. – 2:45 p.m. | Low & Medium-Low Level Females | 3 p.m. – 7 p.m. | Low & Medium-Low Level Males | 7:30 a.m. – 2:45 p.m. | Medium-High & High Level Females | 3 p.m. – 5 p.m. | Weekday visitation is available Monday through Friday between 9 a.m. and 3 p.m. by submitting a request to the Warden. Although we make every attempt to accommodate such visits they are subject to availability of the Visitation Room and the security requirements of the facility. Detainees are allotted one hour for visitation. More time may be authorized by the Warden for family members traveling significant distances dependent upon the number of visitors and staff availability. A maximum of two adults and two children may visit at any one time. This regulation will be interpreted flexibly and is subject to exceptions. To ensure adequate time to process visitors through security, all visitors must arrive 45 minutes prior to the scheduled visit time. Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Legal representatives of detainees are authorized to visit their clients during the following hours: Attorneys and/or paralegals may visit detainees seven days a week from 8 a.m. until 4:30 p.m., including holidays. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Video-Teleconferencing with Attorneys Legal service providers may contact the facility by phone or email to schedule a video-visit at: Maria Nunez Vtel Coordinator Rolling Plains Detention Center Lasalle Corrections (940) 864-6200 ext. 152 [email protected] The attorneys are required to provide their bar card, and G-28, if available. Communication can be done via zoom, telephone or in person. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (214) 424-7863. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are Non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Facility Warden at: Rolling Plains Regional Jail and Detention Center 118 CO. RD. #206 Haskell, TX 79521 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (210) 231-4505 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information, alien number, first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (830) 334-2939 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message. This facility has tablets. You can access information on how to send a non-confidential message at www.gettingout.com.

Friends and Family Visits The schedule will be as follows 7 days per week. Times* | Detainee Classification | 6 a.m. - 7 a.m. | FF | 7 a.m. - 9 a.m. | Females Level I & II | 9 a.m. - 10 a.m. | Females Level III (R) | 10 a.m. - 3 p.m. | Males Level I & II | 3 p.m. - 4 p.m. | Males High Level II & III | 4 p.m. - 5 p.m. | SMU-A | 5 p.m. - 6 p.m. | Males Level III | 6 p.m. - 7 p.m. | Males Level I & II (R) | * Beginning and ending times are subject to change depending upon the safe and orderly operation of the facility. Consistent with current ICE Pandemic Response Requirements (PRR), STIPC will only have social visitation when the facility is in green status. Facility status can be relayed over the phone and a flyer is posted at all times outside the facility showing the weekly status. Detainees are allotted one hour for visitation. More time may be authorized by the Facility Administrator for family members traveling significant distances dependent upon the number of visitors and staff availability. Request forms are located inside dorms for detainees to make request. A maximum of two adults and two children may visit at any one time. This regulation will be interpreted flexibly and is subject to exceptions. To ensure adequate time to process visitors through security, all visitors should arrive 30 minutes prior to the scheduled visit time. Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Attorney Visits Legal representatives are authorized to visit their detained clients during the following hours: 7 a.m. to 9 p.m. daily All legal visitation is conducted in accordance with PBNDS 2011 Section 5.7 (V.J). A list of pro bono (free) legal organizations, which is updated quarterly, is posted in all detainee housing units and other appropriate areas. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Legal visitation can now be scheduled in advance through ERO eFile on a first come basis. Appointments are scheduled in increments of 30-minutes. Back to back appointments are permitted, but may not exceed 60 minutes. Walk-in visits are still permitted, however scheduled legal visits will be prioritized. Video Teleconferencing Legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile for all scheduled appointments. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the flyer for details. All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Legal representatives should notate their Zoom meeting ID and the passcode in the Virtual Meeting Information section for the appointment in ERO eFile. (This is required before being able to select an available appointment time.) Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field Legal representative’s failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than 2 hours in a single day. If a legal representative schedules more than 2 hours of appointments in a day, the visit may be subject to cancellation by the facility. Scheduling and applicable rules are subject to change pending demand and availability. Please note the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions are confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. Appointments are subject to availability during the following times: 7 a.m. to 9 p.m. Monday through Sunday If there is no available time slot or if you have an exigent circumstance you may contact [email protected]. Legal representatives may also call (830) 334-2939 for the court room officer responsible for scheduling with specific questions or scheduling appointments in exigent circumstances. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected]. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien full name A-Number Sender’s return fax number Total number of pages sent Notate the correspondence is “Legal Mail” The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m. excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (210) 231-4505. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Facility Administrator at: GEO – South Texas Detention Complex Facility Administrator A#: ____ Detainee Name: ____ P.O. Box 1248 Pearsall, TX 78061 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (512) 218-2400 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (512) 218-2400 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Adult visitors must present a valid, verifiable government-issued identification card to enter the facility. Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area. Day | Visitation Time & Housing Unit | Low Custody | Sunday | 8 a.m. - 12 p.m.: A, L, E | 5 p.m. - 8 p.m.: C, K | Monday | 12 p.m. - 4 p.m.: A, L, E | Tuesday | 8 a.m. - 12 p.m.: B, J | Wednesday | 12 p.m. - 4 p.m.: D, H | Thursday | 8 a.m. - 12 p.m.: C, K | 12 p.m. - 4 p.m.: B, J | 5 p.m. - 8 p.m.: A, D, H | Friday | 12 p.m. - 4 p.m.: C, K | 5 p.m. - 8 p.m.: B, J, L, E | Saturday | 8 a.m. - 12 p.m.: D, H | High Custody | Sunday | 12 p.m. - 4 p.m.: F, G | Monday | 8 a.m. - 12 p.m.: F, G | Saturday | 5 p.m. - 8 p.m.: F, G | Dress Code Women Shorts shall cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh comply. “Short shorts,” jogging shorts, cut-offs, and other obviously inappropriate short garments are prohibited. Skirts and dresses shall extend no higher than mid-thigh when the wearer is seated. Slits in skirts and dresses shall rise no higher than mid-thigh when the wearer is seated. Sheer (see-through) clothing is prohibited. The top of shirts and dresses (excluding straps) shall be no lower than the underarm in the front and back. Bare midriffs and strapless tops, tube tops, and swimsuits are prohibited. Shoes shall be worn at all times. Gang “colors” and other gang displays are prohibited. Men Shorts shall cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid-thigh comply. “Short shorts,” jogging shorts, cut-offs and other obviously inappropriate short garments are prohibited. Shirts will be worn at all times. Muscle shirts, bare midriff shirts, and sleeveless shirts are prohibited. Shoes shall be worn at all times. Gang “colors” and other gang displays are prohibited. Attorney Visitation Legal representatives of detainees are authorized to visit their clients during the following hours: 8 a.m. to 4 p.m., Monday through Friday 8 a.m. to 12 p.m., Saturday and Sunday Legal visitation can now be scheduled in advance through ERO eFile on a first come basis. Appointments are scheduled in increments of 60-minutes. Legal representatives are not limited on the number of in-person appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day. Scheduling and applicable rules are subject to change pending demand and availability. Please note, the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens. Walk-in visits are still permitted, however scheduled legal visits will be prioritized. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Video Teleconferencing Legal representatives must request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients through ERO eFile for all scheduled appointments. All scheduled appointments through ERO eFile will receive confirmation notifications through ERO eFile. Please see the flyer for details. Appointments are subject to availability during the following times: 8 a.m. to 4 p.m., Monday through Friday 8 a.m. to 12 p.m., Saturday and Sunday All appointments through ERO eFile will include the: Legal representative’s full name Legal representative’s contact information, including phone number(s) and email address Detainee’s name Detainee’s alien number (otherwise a search may be done utilizing the detainee’s name, date of birth, and country of birth) In some situations, a legal representative may also be required to confirm the detention facility location of the detainee Legal representatives should notate their Zoom meeting ID and the passcode in the Virtual Meeting Information section for the appointment in ERO eFile. If you are requesting a phone call only, please notate accordingly and provide the phone number the facility should call. (This is required before being able to select an available appointment time.) Appointments will require the following attachments uploaded in ERO eFile (otherwise appointments may be subject to cancellation): A scan of the legal representative’s government issued identification A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status A copy of the attorney’s ERO eFiled G-28 (unless this is a pre-representational visit) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification If a legal representative is making a request consistent with PBNDS 2011 Section 5.7 (V.N.1) and Section 4.3 (V.FF), the legal representative must upload the written request in the Attorney Authorization Letter field and the Professional Licensure/Curriculum Vitae to the Medical/Mental Health Evaluators field. Legal representative’s failure to abide by the Virtual Attorney Visitation guidelines may result in the immediate cancellation or termination of a VTC session and/or suspension of future requests. Please note appointments may be scheduled up to 2 weeks in advance, but no later than 24 hours prior to the appointment. Appointments are on a first come basis. If scheduled appointments are no longer required, please cancel or reschedule the appointment in advance. Appointments are scheduled in 60-minute intervals. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day. Scheduling and applicable rules are subject to change pending demand and availability. Please note, the facility reserves the right to cancel or reschedule appointments in the event of safety/security risk at the facility and also to ensure equal access to legal visitation by other legal representatives and aliens. The same guidelines for in-person attorney/client visits apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters are allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions are confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. If there is no available time slot or if you have an exigent circumstance, you may contact [email protected] or (512) 218-2400. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (512) 218-2400. Clergy Visits Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office at (512) 218-2400. Visiting Restrictions All family or other social visits are contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact: CC/TDHDC P.O. Box 1063 Taylor, Texas 76754 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.