Friends and Family Visits
Please call (901) 294-3060 to schedule visits with a detainee.
Visitation hours are Thursday through Monday for:
Males
8 a.m. to 9 a.m. - Low & Low/Medium & Medium
9:15 a.m. to 10:15 a.m. - Medium & Medium/High & High
1 p.m. to 2 p.m. - Low & Low/Medium & Medium
Females
10:30 a.m. to 11:30 a.m. - Low & Low/Medium & Medium
11:45 a.m. to 12:45 p.m. - Medium & Medium/High & High
2:25 p.m. to 3:15 p.m. - Low & Low/Medium & Medium
Visiting is routinely conducted on federally recognized holidays in addition to the posted session days and time.
Unaccompanied visitors must be at least 18 years of age.
If visitor(s) bring children (17 years of age or under) the children are expected to remain under the direct supervision of the adult visitor(s) so they will not disturb others who have visitor(s). Only three (3) adults and two (2) minor children (ages 17 and under) will be permitted to visit at a time, as space is limited. The visitor(s) may be required to leave certain items in a locker or in their vehicle. All visitors and item(s) are subject to search.
Persons under 18 must be accompanied by a parent or guardian.
All visitors 18 or older must possess a valid identification card with a photo, such as a State/Federal identification, passport, or Resident Alien Card. Adults who are parents or legal guardians must accompany minors under 18 years of age. Visitors will have a government issued photo identification with them.
All visits will be 1 hour. Each individual visitor will only be allowed to visit one detainee per visitation day. Each detainee is allowed 4 visitors at one time in the visitation room. Any visitors that come in larger groups will split the one hour allotted time. Minors who visit the facility must be accompanied by an adult guardian (18 years or older). Minors must be supervised at all times and cannot be left alone in any area to include the parking lot. Adult visitors must present a valid, verifiable government issued identification card to enter the facility. All visitors must clear the metal detector and submit to a pat search.
Detainees are responsible for informing visitors of all rules and regulations.
Attorney Visits
Legal representatives are authorized to visit their clients during the following hours:
Weekdays: 8 a.m. to 4 p.m.
Weekends and Holidays: 8 a.m. to 12 p.m.
A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.
Legal Calls or Video Teleconferencing
Legal calls can be scheduled by contacting the main office at (901) 294-3060. Accommodations will be made for any available time slots.
Legal representatives may request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients by emailing
[email protected]. The West Tennessee Detention Facility court officers will email back with a confirmed date and time.
The email should include:
Legal representative’s full name
Legal representative’s contact information, including phone number(s), and email address
Detainee’s name
Detainee’s alien number
A few proposed times/dates for the requested VTC session
A scan of the legal representative’s government issued identification
A scan of the legal representative’s identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status.
A scan of the attorney’s DHS Form G-28 (unless this is a pre-representational)
If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm’s/organization’s letterhead and a scan of the assistant’s identification.
Legal representatives may also schedule VTC meetings or calls by dialing (901) 294-3060 for the court room officer responsible for scheduling.
All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled 8 a.m. – 4 p.m. and are in 30 to 60-minute increments. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day.
The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time.
Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with aliens at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges.
Electronic Exchange of Legal Documentation
When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative.
Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens
Legal representatives can send legal correspondence to
[email protected]. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the:
Alien full name
A-Number
Sender’s return fax number
Total number of pages sent
Notate the correspondence is “Legal Mail”
The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m., excluding holidays.
Consular Visits
Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (901) 566-6900.
Clergy Visits
Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office.
Visiting Restrictions
All family or other social visits are non-contact.
No firearms or weapons of any kind are permitted in the facility.
If visitors are or appear to be intoxicated, visitation will not be allowed.
All visitors are subject to search while in the facility.
Visitors are not allowed to pass or attempt to pass any items to detainees.
Visitors are not allowed to carry any items into the visitation area.
Search Procedures (prior to or during all visitations)
All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.