Centros de detención de ICE en Iowa

If you need information about a detainee that is housed at this facility, you may call (319) 221-1550 between the hours of 7 a.m. and 3 p.m. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Visitation Eligibility & Rules Detainees not under disciplinary action are allowed to receive visitors during the scheduled times appropriate to their age and/or gender. Each registered visitor may have 30 minutes. Visits are for one person and each detainee may have up to one visit a day. Visitors may not register more than once each day. Visitors under the age of 18 years old may only visit detainees in their immediate family and must be accompanied by a responsible adult. Visitation Policy Reminders These policies are to be strictly enforced with no exceptions: All visitors are subject to search. All visitors must produce picture identification. You must produce identification each time you intend to visit. For security reasons, you must be certain of public visitation times. There are no special or nonscheduled visits allowed. No smoking. The Hardin County Law Enforcement is a smoke-free facility as required by Iowa Law. Visitation may be denied due to refusal of any requirement. Visitation may be terminated at any time for security reasons. Visitor Dress Code This visitor dress code is as required by federal standards: Shorts and skirts shall cover areas of the anatomy customarily covered to include the buttocks and crotch area, both standing and sitting. Shorts and skirts shall be no shorter than mid-thigh both standing and sitting. No sheer or see-through clothing, gang-related "colors," or any clothing top that is strapless so as to expose the chest or midriff is allowed. Tube tops and swimsuits are prohibited. Shoes must be worn at all times. No visitor will be allowed to visit unless properly dressed. What is Prohibited in Visitation The public is prohibited from bringing food, beverages, diaper bags, and packages larger than briefcases into the Correctional Center. Additionally, food, beverages, and/or smoking are not allowed in visitation. Cell phones and electronic devices are not allowed in the visitation area. Those caught with cell phones or electronic devices will be subject to a visitation suspension. Visitation Expectations Visits may be denied for the following reasons: Visitor is a security or safety risk, intoxicated, or has been charged with or convicted of furnishing drugs or contraband to detainees. Disruptive or disorderly behavior or persons with serious mental illness. Visitors communicating with detainees other than those they are registered to visit. Detainee declines visit. Inappropriate clothing or indecent exposure including "flashing" of covered body areas. Attorney Visits Legal representatives are authorized to visit their clients during the following hours: Monday through Friday 8 a.m. and 4 p.m. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Legal Calls or Video Teleconferencing Legal calls and video teleconference (VTC) meetings can be scheduled by contacting the main office at (641) 939-8189. Accommodations will be made for any available time slots. All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled during regular business hours of 8 a.m. to 4 p.m. Call length is unrestricted except that it should permit other detainees equal time to make calls to their attorneys. Legal representatives are not limited in the number of VTC appointments they can request. The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with aliens at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected]. Legal representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien full name A-Number Notation that the correspondence is “Legal Mail” The documents will be inspected for contraband but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m., excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (319) 221-1550. Clergy Visits Clergy may visit detainees at any time but may always call ahead to reserve time to speak with a detainee to ensure prompt attention. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Visitors may deposit money into inmate accounts at the facility through an automated teller service. Funds deposited in this manner must be in the form of cash, credit, or debit card. Funds deposited at the facility, either for inmate accounts or bond are subject to a processing fee through the automated teller service. Deposits may be made online by creating an account through the JailATM website. Follow the simple prompts to set up an account by clicking the "Sign In" button. Alternatively, funds may also be mailed to any detainee of the facility simply by sending the detainee the funds either in the form of cash, cashier's check, or money order. Personal checks are not accepted for payment of any account or service. Personal Item Rules All personal items including clothing, supplies, or travel necessities must be mailed to the facility and may not be dropped off at the facility. All personal items must be sent through the regular mail service or by courier and are subject to routine screening procedures. Medications are not accepted from outside sources either in person or by mail. Immigration and Customs Enforcement (ICE) detainee property may not exceed 40 pounds total weight at any time. There will be no exceptions for receiving detainee mail that do not follow the above guidelines. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. A detainee may receive items that are determined to be necessary for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Send property to the Hardin County Jail. Items must be mailed to the facility and may not be dropped off at the facility. Hardin County Jail 1116 14th Ave Eldora, IA 50627 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Visitors may deposit money into inmate accounts at the facility through an automated teller service. Funds deposited in this manner must be in the form of cash, credit, or debit card. Funds deposited at the facility, either for inmate accounts or bond are subject to a processing fee through the automated teller service. Deposits may be made online by creating an account through the JailATM website. Follow the simple prompts to set up an account by clicking the "Sign In" button. Alternatively, funds may also be mailed to any detainee of the facility simply by sending the detainee the funds either in the form of cash, cashier's check, or money order. Personal checks are not accepted for payment of any account or service. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

If you need information about a detainee that is housed at this facility, you may call (319) 221-1550 between the hours of 7 a.m. – 3 p.m. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Visitation hours are 7 days a week 9 a.m. to 11:20 a.m. 1 p.m. to 4:20 p.m. 6 p.m. to 9 p.m. Visitation Eligibility & Rules Visitors will be allowed to visit only 1 detainee per visit. All visitors must wear a full shirt. No tank tops, see-through, or low-cut shirts are allowed. All visitors must remain fully clothed. No sexually suggestive behavior. Violation of this rule will result in termination of the visit and immediate suspension of visitation privileges. Nothing may be shown to the camera, including photographs. If you display a cellphone or other recording device OR take screenshots, the visit will be terminated, and your privileges may be suspended. Any display of firearms, drugs, or illegal activity will result in your visit being terminated immediately and your visitation privileges will be suspended indefinitely. Visitors’ and detainees’ visitation privileges will be suspended for, but not limited to, hitting the screens, slamming the receivers, tampering with or attempting to tamper with equipment, showing photographs, producing a cell phone, being disruptive, or altering clothing to be revealing or provocative in the visitation viewing area. If you choose to disobey any rules, your visits could be terminated indefinitely. Visitors wishing to visit detainees free of charge are now able to utilize one of our kiosks located on the 2nd floor public visitation area at Linn County Correctional Center. All visits must still be scheduled through the NCIC website and visitors are still required to show ID at the records window prior to them receiving access to the public elevator. Visitors will need the confirmation code they received via email to access the kiosk. Detainees housed in the Linn County Correctional Center are eligible for 2, 20-minute visits per week. Visitation space is limited, so detainees are limited to a combination of 2 adults and 1 child or 1 adult and 2 children. This visitor dress code is as required by federal standards: All visitors must wear a full shirt. No tank tops, see-through, or low-cut shirts are allowed. All visitors must remain fully clothed. No sexually suggestive behavior. Violation of this rule will result in termination of the visit and immediate suspension of visitation privileges No visitor will be allowed to visit unless properly dressed. The general public is prohibited from bringing food, beverages, diaper bags, and packages larger than briefcases into the Correctional Center. Additionally, food, beverages, and/or smoking are not allowed in visitation. Cell phones and electronic devices are not allowed in the visitation area. Those caught with cell phones or electronic devices will be subject to a visitation suspension. Visits may be denied for the following reasons: Visitor is a security or safety risk: intoxicated or has been charged with or convicted of furnishing drugs or contraband to detainees. Disruptive or disorderly behavior or persons with serious mental illness. Visitors communicating with detainees other than those they are registered to visit. Detainee declines visit. Inappropriate clothing or indecent exposure including "flashing" of covered body areas. Attorney Visits Legal representatives are authorized to visit their clients during regular business hours: 8 a.m. – 1130 a.m. 1 p.m. – 4:30 p.m. 6 p.m. – 9 p.m. Legal Calls or Video Teleconferencing Legal representatives may schedule VTC meetings or calls by dialing (319) 892-6300. Legal representatives are authorized calls to detainees during regular business hours: 8 a.m. – 1130 a.m. 1 p.m. – 4:30 p.m. 6 p.m. – 9 p.m. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled during Center regular business hours. Center regular business hours are 8:00 a.m. to 9:00 p.m. and length of calls are unrestricted except that it should permit other detainee’s equal time to make calls to their attorneys. Legal representatives are not limited on the number of VTC appointments they can request. The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with aliens at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected] if the legal representative is not local to the Cedar Rapids area. If the legal representative is local, they are required to deliver the legal correspondence in person. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien full name A-Number Sender’s return fax number Total number of pages sent Notate the correspondence is “Legal Mail” The documents will be inspected for contraband but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 11:30 a.m., 1 p.m. to 4:30 p.m., and 6 p.m. to 9 p.m., excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (319) 221-1550. Clergy Visits Clergy may visit detainees at any time but may always call ahead to reserve time to speak with a detainee to ensure prompt attention. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Money & Personal Items For security reasons, the only item or article allowed to be accepted through this office is money. The facility does provide a number of detainee conveniences which are deducted from personal funds. Deposit at Jail Cash deposits can be made to detainee commissary and telephone accounts using the Correctional Center lobby Kiosk-Tablet or accepted online through the LCSO website. Payments made via the lobby Kiosk-Tablet or online will be applied to a detainee account Processing Fee within 24 hours (excluding weekends and Holidays). Deposit Online Cash deposits can be made to detainee commissary and telephone accounts using the Correctional Center lobby Kiosk-Tablet or accepted online through the LCSO website. Payments made via the lobby Kiosk-Tablet or online will be applied to a detainee account Deposit Through Mail within 24 hours (excluding weekends and Holidays). Alternatively, funds may also be mailed to any detainee of the facility simply by sending the detainee the funds either in the form of cash, cashier's check, or money order. Personal checks are not accepted for payment of any account or service. Service Fees & Restrictions for Mail Deposits Funds mailed to the detainee population are not subject to the teller service fee. Please make sure that money orders are completely filled out and that the information is correct. Incomplete or incorrect money orders will be immediately returned to the sender. Personal Item Rules All personal items including clothing, supplies, or travel necessities must be mailed or brought to the Cedar Rapids, IA ICE Office and may not be dropped off at the facility. Medications are not accepted from outside sources either in person or by mail. Immigration and Customs Enforcement (ICE) detainee property may not exceed 40 pounds total weight at any time. There will be no exceptions for receiving detainee mail that does not follow the above guidelines. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the number of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money is not to be given directly to the detainee. Money can be placed on the detainee's account through the Linn County Sheriff’s Office website. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Deliver property to the Cedar Rapids, IA ICE Office. Cedar Rapids ICE Office 3351 Square D Dr. SW Cedar Rapids, IA 502404 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

## Money & Personal Items For security reasons, the only item or article allowed to be accepted through this office is money. The facility does provide a number of detainee conveniences which are deducted from personal funds. ## Deposit at Jail Cash deposits can be made to detainee commissary and telephone accounts using the Correctional Center lobby Kiosk-Tablet or accepted online through the LCSO website. Payments made via the lobby Kiosk-Tablet or online will be applied to a detainee account Processing Fee within 24 hours (excluding weekends and Holidays). ## Deposit Online Payments made via the lobby Kiosk-Tablet or online will be applied to a detainee account Deposit Through Mail within 24 hours (excluding weekends and Holidays). Alternatively, funds may also be mailed to any detainee of the facility simply by sending the detainee the funds either in the form of cash, cashier's check, or money order. Personal checks are not accepted for payment of any account or service. Funds mailed to the detainee population are not subject to the teller service fee. Please make sure that money orders are completely filled out and that the information is correct. Incomplete or incorrect money orders will be immediately returned to the sender. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money is not to be given directly to the detainee. Money can be placed on the detainee's account through the Linn County Sheriff’s Office website.

If you need information about a detainee that is housed at this facility, you may call (563) 262-4190. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (563) 262-4190 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits If you would like to be a visitor to a detainee in the Muscatine County Jail include the following information in a letter addressed to the detainee: Your full legal name Your driver's license number Your date of birth Your address and phone number Note: No convicted felons are allowed to visit without the approval of jail administration. VisitationDay | Gender | Time | Monday | Males | 7 p.m. - 9 p.m. | Tuesday | Females | 7 p.m. - 9 p.m. | Wednesday, Thursday, Friday, Sunday | N/A | No Visits | Saturday | Males | 12 p.m. - 2 p.m. | Saturday | Females | 6 p.m. - 8 p.m. | Attorney Visits Except when an emergency exists, detainees will be allowed unlimited and unmonitored visits with attorneys between 7 a.m. - 5 p.m., provided the operation and security of the jail are not interrupted. Detainees may call their attorney from their unit at any time except normal lockdown hours, or during formal count. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (612) 843-8600. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Clergy wishing to visit inmates need to contact Jail Administration at (563) 262-4190 for information on visitation. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number, plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money is not to be given directly to the detainee. Money can be placed on the detainee's account online or via United States Postal Service, mailing a money order, made payable to the inmate, to the Muscatine County Jail (400 Walnut St., Muscatine, IA 52761). If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, call (612) 843-8600. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted. Post Money to a Commissary Account To add money to a detainee’s commissary account go to inmatecanteen.com. This is our commissary provider and will allow family and friends to post money to the detainee’s commissary account. Visitors to the jail may also post money to detainee commissary accounts through the lobby Kiosk in cash or credit/debit card transactions.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money is not to be given directly to the detainee. Money can be placed on the detainee's account online or via United States Postal Service, mailing a money order, made payable to the inmate, to the Muscatine County Jail (400 Walnut St., Muscatine, IA 52761). If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. ## Post Money to a Commissary Account To add money to a detainee’s commissary account go to inmatecanteen.com. This is our commissary provider and will allow family and friends to post money to the detainee’s commissary account. Visitors to the jail may also post money to detainee commissary accounts through the lobby Kiosk in cash or credit/debit card transactions.

Public lobby open Monday-Friday 8 a.m. to 4 p.m. If you need information about a detainee that is housed at this facility, you may call (515) 323-5400 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and give them to a staff member for posting. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. These packages must be received by mail. Before sending packages to detainees, contact the Des Moines ICE/ERO Office at (515) 323-2413. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (712) 890-2250 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Telephone Calls Most inmates have daily access to telephones in their housing units. Inmates cannot receive incoming telephone calls and no messages for inmates will be taken by Detention staff unless it is a verifiable emergency. After the booking process, all telephone calls by inmates are collect and the financial responsibility of the receiver. Effective May 15, 2018, inmate telephone services are provided through a contract with TurnKey Corrections. Go to InmateCanteen.com to set up an account or put money on an inmate’s calling or canteen account. The facility has kiosks accessible to detainees. Information about sending non-confidential messages may be found at: team3.inmatecanteen.com where an account must be created to utilize the facility messaging system which operates with either email or SMS service.

The Pottawattamie County Jail encourages inmates to maintain ties with their families and friends through regular visits. These visits are conducted in the least restrictive manner possible to remain consistent with safety and security concerns, classification requirements, and space availability. The Pottawattamie County Jail utilizes a video visitation system for regular visits. Regular visitation is available Monday through Friday according to the following schedule: All Housing Areas 9 a.m. to 11:40 a.m. 3 p.m. to 3:40 p.m. 8 p.m. to 10 p.m. (dependent on housing location) Please contact the front desk at (712) 890-2250 for additional information regarding scheduling for visits on holidays as they vary by holiday. Visitation will be granted on a first come, first served basis, and each visit is 20 minutes in length. Each inmate can receive a maximum of two (2), 20-minute visits per week. Inmates on certain types of disciplinary restriction may not be permitted visitors. Visitors may only visit one (1) inmate per day. Any visitors under the age of 18 must be accompanied by an adult and have their birth certificate or guardian papers present. Inmate home visitation services are provided through a contract with TurnKey Corrections. Visitors need to register an account with Turnkey which can be done online or at a lobby kiosk. Allow up to 24 hours for approval. Go to InmateCanteen.com to set up an account or put money on an inmate's canteen account. Attorney Visits Professional visitation is recognized as a visitor from a legal or medical entity, such as the courts, mental health, or law enforcement. Inmates have the right to confidential visits with the following persons acting in their official capacity during any time of day, 7 days a week; attorneys or authorized members of their staff, clergy who are cleared by the jail, mental health professionals who are cleared by jail, personal physicians or psychiatrists, law enforcement officers, probation and parole officers, or social workers. It is encouraged to set professional visits up in advance by contacting the Jail Administration. Legal representatives of detainees are authorized to visit their clients during the following hours: Any time of day, 7 days a week. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Legal Calls or Video Teleconferencing Legal calls or video teleconferencing for legal purposes can be scheduled by contacting the front desk for inquiry of available times at (712) 890-2250 during normal business hours, Monday-Friday 8 a.m. to 4 p.m. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (612) 409-7799. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All persons entering the premises are subject to search. All children must have adult supervision at all times. All intoxicated individuals or those appearing to be under the influence of drugs or alcohol will not be permitted to remain on the premises. No food or drinks. No disruptive behavior. All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Dress Code All dress must be conservative in nature. The following items are prohibited: See-through clothing (lace, sheer etc.) Low cut shirts, blouses or T-shirts Short or cut-off shirts Short splits (skirts, slacks or shirts) Belly or midriff shirts Clothing with vulgarity, profanity or racial slurs. Failure to comply with visitations expectations regarding dress code will result in visit denial until the violation has been corrected. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees: Letters mailed to inmates must contain the inmate's full name as part of the address. The jail will not accept certain items through the mail. Restricted items include packages, obscene or pornographic materials, personal checks, cashier’s check, postage stamps or stamped envelopes, any type of food, or periodicals not directly sent from the publisher. Inmates will receive photo copies of the mail. The original will be placed on their property. Mail should be addressed in the following manner: Inmate's Name Pottawattamie County Jail 1400 Big Lake Rd. Council Bluffs, IA 51501 Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Go to InmateCanteen.com to set up an account or put money on an inmate’s calling or canteen account. Information about sending non-confidential messages may be found at: team3.inmatecanteen.com where an account must be created to utilize the facility messaging system which operates with either email or SMS service. Visitors need to register an account with Turnkey which can be done online or at a lobby kiosk. Go to InmateCanteen.com to set up an account or put money on an inmate's canteen account. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (712) 737-2280 between the hours of 8 a.m. and 3:30 p.m. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (712) 737-3131 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Please call (712) 737-3131 to schedule visits with a detainee. Visitors must be at least 18 years of age. Persons under 18 may only be a part of a family visit and must be accompanied by a parent or guardian. Family visits are permitted 1 time in a 6-month period. Proof of the parent/guardian relationship will be required (proof may be a birth certificate or court ordered guardianship). Visitors will have a government issued photo identification with them. Each detainee can receive 1 visit per week. Attorney Visits Legal representatives are authorized to visit their clients at any time. Legal Calls or Video Teleconferencing Legal calls can be scheduled by contacting the main office at (712) 737-3131. Accommodations will be made for any available time slots. Legal representatives may request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients by email at: [email protected]. The email should include: Legal representative's full name Legal representative's contact information, including phone number(s), and email address Detainee's name Detainee's alien number A few proposed times/dates for the requested VTC session A scan of the legal representative's government issued identification A scan of the legal representative's identification or documentation reflecting their status as an active legal representative, such as a state bar card, attorney license, paralegal license, or similar legal status. A scan of the attorney's DHS Form G-28 (unless this is pre-representational) If a legal assistant is the only legal representative to join the call, the email should also attach a letter of authorization on the firm's/organization's letterhead and a scan of the assistant's identification. Legal representatives may also schedule VTC meetings or calls by dialing (712) 737-3131. All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled 8 a.m. – 4 p.m. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day. The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with aliens at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges. Electronic Exchange of Legal Documentation When timely communication through the mail is not possible, the facility administrator may, in his discretion, allow for a reasonable amount of electronic written communication by means between the detained alien and their designated legal representative. Faxes/Emails Sent by Legal Representatives to the Attention of Detained Aliens Legal representatives can send legal correspondence to [email protected] or via fax at (712) 737-8069. Legal Representatives should make clear in the subject line that it is legal correspondence/mail and include as an attachment the specific documents/forms that the legal representative wants the facility to deliver to the detained alien. Within the email the legal representative should include the following information and a cover sheet for the attachment that includes the: Alien full name A-Number Sender's return fax number Total number of pages sent Notate the correspondence is "Legal Mail" The documents will be inspected for contraband, but not read. The legal mail will be delivered to the detainee. All legal electronic communication requests will be processed during normal business hours Monday through Friday 8 a.m. to 4 p.m., excluding holidays. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (402) 536-4861. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain's Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Before sending packages to detainees: The jail will not accept certain items through the mail. Restricted items include packages, obscene or pornographic materials, personal checks, cashier's check, postage stamps or stamped envelopes, any type of food, or periodicals not directly sent from the publisher. Mail should be addressed in the following manner: Detainee Name (last 4 of A#) 4363 Ironwood Avenue Orange City, IA 51041 Letters sent to detainees must include the last four digits of the detainee's A-number, plus the sender's name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money is not to be given directly to the detainee. Money can be placed on the detainee's account by calling Jail ATM (Stellar Services) at 1-866-933-6386, via jailatm.com, or via United States Postal Service, Sioux County Jail, 4363 Ironwood Avenue, Orange City, Iowa 51041 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, the Deportation Officer will need to contact the jail and inform them that a package will be coming for deportation purposes with the name and A# of the detainee. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money is not to be given directly to the detainee. Money can be placed on the detainee's account by calling Jail ATM (Stellar Services) at 1-866-933-6386, via jailatm.com, or via United States Postal Service, Sioux County Jail, 4363 Ironwood Avenue, Orange City, Iowa 51041 and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.

If you need information about a detainee that is housed at this facility, you may call (712) 279-6040, 24 hours a day and 7 days a week. When you call, please have the alien’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth. Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (712) 279-6040 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Friends and Family Visits Please call (712) 279-6040 to schedule visits with a detainee. Persons under 16 must be accompanied by a parent or guardian. Visitors will have a government issued photo identification with them. Each detainee will receive two (2) 20-minute or (1) 40-minute slots of visitation time per week. Attorney Visits Legal representatives are authorized to visit their clients during the following hours: 24 hours a day, 7 days a week But preferably between 8 a.m. - 4:30 p.m. A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment. Legal Calls or Video Teleconferencing Legal representatives may request video teleconference (VTC) meetings or confidential legal phone calls with their clients or prospective clients by phone at (712) 279-6040 ext. 5013. All appointments for VTC meetings or phone calls should be made 24 hours prior to the desired appointment time. Appointments are scheduled from 8 a.m. to 3:30 p.m. Legal representatives are not limited on the number of VTC appointments they can request, but no legal representative is permitted more than one 60-minute appointment with a detainee in a single day. The same guidelines for in-person attorney/client visits will apply to VTC meetings and legal calls. Only legal representatives, legal assistants, and interpreters will be allowed; no family or friends of the clients are permitted. The attorney and/or his/her agents may contact outside interpretation services during the call or session. The sessions will be confidential; a visitation officer will be stationed outside of the confidential room to ensure security by standing out of earshot but within eyeshot. The officer will knock 5 minutes before the cut off time. Please be advised that legal representatives and their staff are not permitted to video or audio record during any virtual or in-person visit or any call with aliens at the facility. Any violation of these rules may result in suspension or a permanent revocation of VAV user privileges. Consular Visits Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (712) 279-6040 ext. 5013. Clergy Visits Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office. Visiting Restrictions All family or other social visits are non-contact. No firearms or weapons of any kind are permitted in the facility. If visitors are or appear to be intoxicated, visitation will not be allowed. All visitors are subject to search while in the facility. Visitors are not allowed to pass or attempt to pass any items to detainees. Visitors are not allowed to carry any items into the visitation area. Search Procedures (prior to or during all visitations) All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

The jail will not accept certain items through the mail. Restricted items include packages, obscene or pornographic materials, personal checks, cashier’s check, postage stamps or stamped envelopes, any type of food, or periodicals not directly sent from the publisher. Mail should be addressed in the following manner: Detainee Name (last 4 of A#) 3701 28th Street Sioux City, Iowa 51101 Letters sent to detainees must include the last four digits of the detainee’s A-number, plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units. Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office. Money is not to be given directly to the detainee. Money can be placed on the detainee's account by depositing through Inmate Canteen, or via United States Postal Service, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail. A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees please contact the local ICE ERO Field Office. Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense. Money is not to be given directly to the detainee. Money can be placed on the detainee's account by depositing through Inmate Canteen, or via United States Postal Service, and reference detainee name on money order. If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received.